Adventure Emporium
United States
Reviews (2)
After leaving a negative review previously, the app developers reached out to me and were very helpful-- Top notch customer service, as they sent their developer into our code to help resolve the issue! That's above and beyond customer service. As an added note, ensure you check the "disable app" button for the menu prior to uninstalling. This will prevent you from having leftover code like we did.
Developer reply ·
Thank you so much for changing the review! You cannot imagine how much it means to us. We are happy that it is all sorted now. We wish you only the best with your future endeavours :) Have a great day! Rox
App barely functioned, which is not a huge issue; Plenty alternatives out there. The issue is that this app left an abundance of its code throughout many files when uninstalled, causing unnecessary files to load, formatting issues, etc. The app developers sent a guide to remove the code. I'm updating review to show that they provide satisfactory customer service, despite the issues with the app.
Developer reply ·
Thank you for leaving us a review and I am sorry to hear that you had a bad experience. With regards to removing the app, we lose access to removing out code the moment you uninstall the app and that prevents us from cleaning up all our files - am sorry about that but it is unfortunately a limitation that we can't do much about. We've documented the steps to remove any remnants in this detailed blog post(https://swym.it/how-do-i-clean-up-my-store-after-i-uninstall-wishlist-plus/) but our support team will help you with the removal as well if you like.
