← Merchants

LANX

United Kingdom

Reviews (10)

★★★★★
Shopify

Grapevine's Surveys has made for easy integration with Shopify. The main question we wanted answering was "What was the purpose of your visit?" - and we can now attribute this to a clear answer, which has been incredibly beneficial. Sam especially has been very helpful throughout the whole process.

Developer reply ·

Thank you so much for your kind review, it is much appreciated. Understanding the purpose behind each visit is such a valuable insight to have, and it's good to hear you're getting clear, actionable data from it. Sam will be pleased with the shoutout! If you need anything else, we're here to help.

on Grapevine Post Purchase Survey · 29 days using the app
★★★★★
Shopify

Customer support is 10/10. Gemma, in particular, sorted us out at a critical moment around our summer sale. Great tool also; should be considered a core tool in your stack for any ecom brand doing circa 0.5M+ a year

on OrderEditing.com · 27 days using the app
★★★★★
Shopify

Unmatched support, expertise and enthusiasm from the start. Kate & Ben at Tern have been nothing but outstanding since the day we first had our introduction call with them. In a matter of months we have worked together to scope, develop and launch a truly custom take-back and resale programme with exemplary communication, support and expertise from Tern along the way. In short, if you are looking for a software partner to help you further the circular economy / sustainability credentials of your brand's Shopify store - the team at Tern come with a plethora of knowledge, expertise and open-ness to adapt their (already fantastic) platform to suit you brand - highly recommend.

on Tern Trade‑in · 3 months using the app
★★★★★
Shopify

Instant ROI by converting low-hanging fruit carts and eliminating the need for customers to search for alternative codes or contact customer support. Plus valuable insights into the ‘invalid’ outdated codes still trying to be used by customers.

on RE:CVR Discount Code Recovery · 2 days using the app
★★★★★
Shopify

Easy to set-up, fantastic onboarding & support from Jesse & Andrei. Simple and clean user interface and analytics dashboards, super powerful Klaviyo integration. Would happily recommend to anybody looking to acquire more than follows and likes from their Instagram. The support and communication especially are top notch.

on HiTide: Grow your SMS List · About 1 month using the app
★★★★★
Shopify

Brightpearl has been a great addition to our company and have delivered everything they had promised, I just wanted to take a moment to recognize and sincerely thank Alex for the outstanding technical training they delivered. The sessions where not only easy to follow, but also packed with valuable insights that were directly applicable to our work. Alex has a fantastic way of breaking down complex topics into understandable, practical steps. Their enthusiasm and deep knowledge kept everyone engaged, and it was clear that a lot of thought went into tailoring the training to our company’s needs. This training has already made a noticeable impact—it’s helped us streamline our processes and boosted our team’s confidence in handling technical tasks. Truly an integral part of our continued growth.

Developer reply ·

Hi there, Thank you for leaving such a glowing review, we agree that Alex is an invaluable asset to our team! If you need any support now that you are post go-live, feel free to reach out to our Brightpearl Support Team! Thank you Jesse Dones Sage Retail Support

on Brightpearl by Sage · 4 months using the app
★★★★★
Shopify

Superb app and even better customer service. Highly recommended.

Developer reply ·

Thank you so much for the glowing review of Consentik GDPR Cookies Banner app! 🌟 We're thrilled to hear you’re loving the app and that our customer service exceeded your expectations 🙌😊. Your recommendation means the world to us — we’re always here to support you! 💖🍪💬

on Consentik GPDR Cookie Banner · About 1 year using the app
★★★★★
Shopify

Emilie from the support team is extremely helpful!

on Rise Gift Cards & Store Credit · Over 3 years using the app
★★★★★
Shopify

Great app, easy to use and Mollie was incredibly useful and succinct when helping us properly implement the app into our site, by fixing some display problems we had.

on REVIEWS.io Product Reviews App · 3 months using the app
★★★★★
Shopify

We use the app to better organise our website for purchasing custom bags of socks. It was so easy to set up, and the dev team (namely Anton) were so attentive and quick to sort our enquiries. We will definitely be taking advantage of this app for other pages of our website, and would recommend to anyone looking for better organisation for bundling products together

on Bundable ‑ Customizable Kits · 1 day using the app