← Merchants

Amess Creative

United States

Reviews (3)

★★★★★
Shopify

Works exactly how i need it to.

on Entangle Google Reviews · Over 1 year using the app
★★★★★
Shopify

Sounds great on paper, you may wanna check the negative reviews first before installing. They boast these features for their app, but wont tell you until later that they dont work for the base subscriptions. There are other companies out there that offer their full package with the regular subscription. Probably best to use those instead. UPDATED: Because I left a one star review for their refusal to fix their own issue with their app, they blocked all access to the app on my end. Which means customers can upload their images, they can charge me for the upload, but unable to download it on my end. If this company is able to do that to a customer, and will/have done that, and sends unprofessional emails, then they arent a company you should trust with your personal business. Here is the story so you have context: I wrote them about a feature that wasnt being applied to my account. They replied with that they cant fix it. So, because they dont offer the full features, i left them a 1 star review. An app that doesnt function as it should, gets a 1 star review. They replied by locking me out of being able to download the files my customers upload on my end, while still charging me for the uploads. Halting production, taking money, and being petty. Ask yourselves, do you want to give that much control over to a company who can do that in your store? Don't. As of right now we are reporting "Drip Apps: Build a Gangsheet" to shopify for fraudulent activity, which submitting screenrecordings, screenshots, and submitted emails. Something like this should be reviewed by Shopify, and as a vendor, you customers should be very aware of the amount of power you give these guys. DONT TRUST THIS APP.

Developer reply ·

We attempted to help the merchant and instead, they left a 1-star review. You can see with every other review outside of theirs, we provide amazing support. Hopefully this merchant finds what they are looking for. As of right now, we are still their #1 choice and being used in their store even with the claims of locking them out. For that, we are very grateful.

on Drip Apps: Build a Gang Sheet · About 1 month using the app
★★★★★
Shopify

I swear if you can avoid this app, do so. This is a real review. I run a high paced print shop and their app was only fine for single orders. Not high volume. As soon as the file was too large or complicated or any file a customer uploaded that was actually of good quality, their app wouldnt allow me to download on the backend. Then i have to wait 24 hours for them to email me the files (when i can reach out to the customer faster and get it printed). Customers can upload their images, but they dont allow you to download it on the backend. So you are basically paying InkyBay for nothing. Then they pretend like the issue doesnt exist, even though I have brought it up nearly every day for 2 months. They say "it looks good on my end" when its not their end im worried about. I need it on my computer not theirs. I finally decided today to cancel it. I have used this service with nothing but headaches and fear if it will work today or not. And thats not something worth paying for. LISTEN FOLKS THERE ARE BETTER MORE RELIABLE CHEAPER SERVICES OUT THERE. DONT TRUST THIS ONE. IF YOU DO, YOU WILL SEE WHAT IM TALKING ABOUT AND REMEMBER I WARNED YOU.

Developer reply ·

We understand that managing a fast-paced print shop is not easy, and it requires speed and reliability. However, we would like to address that InkyBay generates print-ready files in SVG, JPG, PNG, PDF and EPS formats, containing all order details and customer-uploaded images to help automate the production. These files are usually processed quickly, but large or complex files can take a maximum of 10-15 minutes, during which a processing notification is shown. During this time, files provided by customers are converted into a vector format and prepared to be suitable for any type of printer, so our server takes some time. While this processing helps ensure the files are ready for production, we understand your frustration. This is why we’re actively working to make large and complex file processing faster and smoother We truly appreciate your feedback, and we are working diligently to make our product configurator smoother and more reliable.

on Inkybay ‑ Product Personalizer · 6 months using the app