MOTO Bicycles
Germany
Reviews (6)
Very good page builder. Intuitive to use and with good customization options. But above all: great support. If there is a problem or you can't figure something out yourself, they are very helpful and responsive. They were able to help me with some styling issues in no time.
Developer reply ·
Dear MOTO Bicycles, We can’t thank you enough for taking the time to share such warm and thoughtful feedback with us. Knowing that you not only enjoy using our page builder but also feel supported and cared for along the way means the world to us. Every kind word you shared reminds us why we do what we do. Behind every feature and every support reply is a team of people who genuinely care about helping users like you create amazing things. So hearing that our efforts made a real difference for you, especially with the styling issues, fills us with joy and pride. Thank you sincerely for trusting us, for giving us the opportunity to assist you, and for spreading positivity through your message. Feedback like yours is what keeps us motivated to improve every single day, and it truly fuels our passion to keep delivering the best experience possible. If you ever need anything, big or small, please know that we’re always just a message away. We’re thrilled to have you in our community and can’t wait to keep supporting you on your journey. Best regards, Dave | Beae Customer Support Team
Great and quick support by Mohamed
Worst support on Shopify! They have no clue what they are talking about. They kept switching with different agents giving multiple contradictory answers. Resulting in explaining the same thing over and over again, and losing potential subscribers in the meantime. They offered help from their technical support, but the technical team never helped. Over a week later: they will tell you to ask your own developer as their Technical Support is limited to acting only in internal situations! What a waste of time.
Developer reply ·
Greetings and many thanks for your review! We're doing our best to provide you with accurate feedback, which requires our Support Team to escalate the problem to our Technical Department. Following our Tech Team's examination, we determined that the issue is on your end. To ensure that the footer form captures and pushes subscribers to Omnisend, the form classes should be modified in the theme file. They are editable on your end only. As a result, our Technical Support team is unable to act on your behalf. Our senior support representative has already contacted you with some additional information regarding this situation. Have a fantastic day!
I rarely write reviews, but this app provides one of the best services in the app store. The support will fix everything, related to schema and breadcrumb. This review is based on my first impressions, I will update it once I see my schema in the search engines and notice the difference it makes.
The only free GDPR compliant Cookies Bar with needed features. Works perfectly, specially if you live in Germany. The support is quick to help and fixes any issues.Thank you for the amazing service A+++!!
Developer reply ·
Wow, what a great review! 🙌Thank you very much we are trilled to receive it! If we can help with anything, feel free to contact us via chat or e-mail! ✨
Thank you for the great app, and above all the customer service Char delivers is really incredible!!
Developer reply ·
Hello! We are thrilled to hear that you find our app to be great and that you had an incredible customer service experience with Char! Providing top-notch service is our priority and your kind words truly appreciate our efforts. Thanks a ton for your 5-star rating! We strive to continue to deliver and improve upon this service in the future. Your feedback is immensely important to us. Stay awesome! Best wishes, The Shop Circle Team
