Whisker Hut

Very pleased with the customer service. Villanelle was quick to respond and fully understood my situation as I am just starting off with their service. Problem solved quickly and effectively. Short learning curve in the beginning but once you get going it gets easier.

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

Reviews can increase conversions. This app automates the process of asking buyers for reviews after a specified number of days post purchase. This is a huge time saver for the busy solopreneur. It's also great to have the ability to approve or disapprove reviews on the go with just one click.

Easy to install and use. It would be nice if icons could stay in a static position anywhere I choose on the website. Currently icons are sticky so they move while scrolling. Would like them to stay in the footer.

App is doing exactly what it's supposed to do. Can't ask for more than that. Helps me manage my store without worrying about losing important data.