Lucy And Phil Academy
United Kingdom
Reviews (2)
I do not recommend this app. The customer service is outdated, unresponsive, and extremely slow to resolve issues. I had around 9 orders and made multiple complaints, but nothing was properly handled — TikTok had to step in and cancel the orders themselves. AutoDS has also been charging my account without consent and deducting money repeatedly even after I cancelled services. I opened a refund ticket, but after weeks, no refund has been issued. I paid for their app and subscriptions, yet received no real support or value in return. This has been a disappointing and stressful experience. I rate their customer service 1/10 and strongly advise anyone starting or scaling a business not to invest in this app until they improve their support and refund process.
Developer reply ·
Hi "Lucy And Phil Academy"! Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to address your concerns. Please fill out this form: https://autods.typeform.com/to/aVnsRB2V, so we can assist you further. We look forward to hearing from you soon. The AutoDS Team
Great assistance from the team
