Off The Grid Surplus
United States
Reviews (5)
Honestly this app has been a bit overwhelming. The automatic ads fill my inbox and forces me to scrub the retailers a lot. Getting the hang of it but it would be great if it didn't just automatically add retailers. Shopify needs a better vetting system for these sites.
Leslie was quick to respond and very helpful in getting the back in stock app back on our site. I wish I had reached out sooner.
Customer Service was quick to assist and resolve my issue.
Developer reply ·
Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛 We are so delighted to hear that you had great experience with our support team 🤩 Don't hesitate to reach out if you have any questions. We're always here if you need us! - Smile Team ✨
The app is a convenient solution for carrier mishaps which saves us and our customers time and money.
Developer reply ·
Hi there, Thanks for the review! We are happy to hear you have had a good experience using Route. Should you run into any future questions, please feel free to reach out to our team at: https://routeapphelp.zendesk.com/hc/en-us and we'd be happy to help! Best, Bianca, customer service
The app worked great and seemed to be the only one that offered "exclusive products", but then in the middle of our launch, their server went down, leaving us with a very undesirable situation. It has been over 24 hours and I have yet to see it fixed. Doesn't really matter what your app is capable of if it doesn't work.
