Fairy Glamor
United States
Reviews (8)
Nitin helped us implement some custom changes to our bundle, the app works great but if you're running ads make sure to request that they implement an ATC pixel on the page, otherwise the ATC won't fire. thank you for the help.
Loox was easy to setup and integrated well. However, their payment system is scummy and very well hidden. It may look like the app is well priced, but when you start to grow it costs insane amounts of money--Loox charges you an ADDITIONAL $40 for every 400 review request emails that you send over the 300 email threshold. That's one costly email!
Developer reply ·
Hey, Josh from the Loox team here :) I apologize for the confusion and I’m happy to help clear the air! Loox offers several different plans for stores at different stages of their Shopify journey. Our most popular plan, the Growth plan, is a pay-as-you-grow plan that scales with you depending on your usage that month. This plan is ideal for merchants who have fluctuating order volumes and for those who want access to all the Loox features and integrations. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)
What an absolute nightmare. Please do not install this--it's not currently working. App added badges to my products, and then when I used their "remove all badges" button, it duplicated my product photos (one photo without the badge, one photo with the badge) on a single listing. I now have the absolute joy of going through and manually removing all the duplicate product photos from over 200+ SKUs...
Developer reply ·
Hi Sydney, First of all, apologies that you faced this issue. This usually happens if you have an image enhancer app installed on your store. If you ping us on chat support, I or my team would help you remove the badges and the dupes in an automated way so that you don't have to do it all manually. I will be reaching out over email and phone as well. Once again apologize for the trouble you have faced. We are here to help you out with everything.
App works great! Very easy to setup and worked immediately. You can customize the button colors, text, everything. We had a little trouble with our theme filtering not showing the add to cart buttons when items were filtered, however support took care of it right away and fixed it for us. They also added our cart drawer functionality so that the drawer would pop out when an item was added. Thank you so much.
Developer reply ·
Woohoo! You made a team happy here. 🤩 We love your wonderful comments about our app functionality and support. Thank YOU so much for trusting us and sharing your thoughts. Cheers, The Incubate Team
Sellbrite's Etsy integration leaves a lot to be desired. Apparently if you turn price sync on, Sellbrite will override your entire Etsy listing (titles, description, etc.). Spent hours getting hundreds of listings prepared on Etsy only for Sellbrite to override all the work we did.
Developer reply ·
Hi Sydney, thank you for taking the time to share your feedback on the Etsy integration. We completely understand your frustration with the experience and we'll be making sure your feedback gets in front of our Product team to look into for future improvements of the app.
Perfect app, hard to believe it's free. One of the best I've found! Very easy to use and love all the features. It was hard for me to find a good full screen pop up.
Awesome app and just what we were looking for. We really needed a way to showcase a second image on our collection page. The developers quickly worked with us to make it compatible with our theme. Works great thank you so much.
App works great and comes at a great price! Customer support immediately helped me install and I loved that I could import my previous reviews from the Shopify app super easily. I really needed a review system that could upload photos. Thanks again!
