Chibi Chop Shop

I was very hopeful about this app. Support was initially responsive as I tried to work through installing the app and getting it configured but eventually devolved into typical overseas support responses which answered questions I wasn't asking or cut and paste responses that failed to grasp the issue at hand. The set up is convoluted and needlessly complex as there are multiple instances of configuration screens where you have to set the fields and flags in more than one menu. For example you can indicate what fields an item entry should have for sellers, but then you have to go into another screen to turn them on or off. The key issue I had is that I could not get this system to properly charge for shipping for multiple sellers. If someone bought something from 3 different sellers, it would only charge for 1 shipping fee, calculated from our location like we were shipping it, which we aren't. I later came to discover it was due to the fact we have a custom shipping app, which means shipping would ultimately end up having to be either custom coded into our page (which is too complex because of our existing custom hold order program integration), or sellers would have to define their flat rate shipping location by location, which is just too much work. Being an app written by people from India and English being a second language there were NUMEROUS confusing configuration descriptions with double negative syntax and several public facing statements that were worded oddly, some could be customized but others could not. All in all this is why I avoid dealing with programmers from non-english speaking countries ; the communication barriers are just too great and too frustrating.

INSTALL THIS APP NOW! I can't say this strongly enough; if you are looking for a search and collection filter system this is the one you want! The app is solid, the customer service is fantastic, responsive, and they made multiple back end configuration customizations for me in record time, and I'm shocked at how inexpensive it is. 90% of the options out there are up to $300 a month because of the size of our inventory and I was searching off and on for months, and this just blows them out of the water. The ONLY thing I would say if asked to give a drawback is it takes a few more seconds for some heavy product pages to load, but we have over 20,000 items and dozens of tag groups with hundreds of tags, so that's totally understandable. Your typical shopify store should notice no major difference in load time. If our store can handle it with only a few extra seconds of delay, it will work perfectly for just about everyone else. I would gladly pay a little more for this app from an awesome developer!

This app will not show the filter options on any search that returns more than 1000 items and will not be displayed on any collection page that has more than 10,000 items. For us this means that most of our big categories can't be searched up by their simple term and get filtering, and our "all products" page will never get filter options because we have categories with several thousand items and we have almost 20,000 item entries in general. The prospect of this app is great because it finally allows customers to filter by stock status and it may work fine for boutique shops that sell a dozen items or so but the inconsistency for bigger inventory shops sucks and Shopify putting seemingly arbitrary limits on when it will function is obnoxious! The filter needs to be extended to work for all results and for all products. If the page can display it or the search can show the result, the filter menu needs to function too. UPDATE: Upon further investigation it turns out the limit on the number of products per collection is 5000, not 10,000, so yeah, it's even worse, losing 1 more star Shopify. I contacted them and basically was given the standard "that's how it is, we'll tell someone about your problem and then promptly do nothing about it" response. I got a reply essentially saying it was a hard limit of the app and they weren't going to do anything about it. if you have large inventories, DO NOT use this app, it's garbage.

Very simple to implement and snaps right in where I wanted it even with manual install. Had minor issues with the CSS matching up and working with the text in the block right after it, but their support was super fast and responsive and they fixed the issue in their app immediately! Will definitely be checking out their other apps.

I got this app in hopes of customizing it to work as a "hold order" system rather than a "store pickup" one and the features were versatile enough that I got it working for what I needed and the support staff was great about fixing and customizing the things I couldn't. Overall t's a fantastic app with great support.

The customer service of this app developer is excellent! They customize and adjust the software remotely to your needs and communicate very well. Ultimately we decided not to use quickbooks for now, but if we come back to using it again, I will certainly set service back up with these guys. A+