SpiritHoods
United States
Reviews (5)
Numeral team is on top of it. We've had all sorts of challenges over the years and they've been very helpful. We worked with Avalara before and they were a nightmare, insanely expensive and had zero customer service. They had no one to answer the phones, and constantly tried to use AI bots to facilitate tax questions. Numeral is 1,000x better, and it's easy to connect with real people who can help in case of issues. I highly recommend.
Nyle was helpful and efficient and new exactly how to assist me. Offered resources for information in a quick and understandable way! Thanks!!
Excellent support.
Developer reply ·
We appreciate you taking the time to share your experience! It’s great to know our support team was able to provide the assistance you needed. Your feedback motivates us to keep delivering the best service possible.
A very helpful app and an even more helpful support! When we implemented Lazy Loading it caused an unexpected glitch where some mobile pages wouldn't load. Simon (chat support) reached out to their lead dev, Julia, who logged onto our site despite it being 3am for her. She was able to quickly identify that an IP blocking app was the culprit and turned it off. Our site is super fast now!
App is easy to use and their support (Arthur) is very responsive and eager to help.
