Cat's Cuts
United States
Reviews (6)
Great app, does just what I need it to do. Looks professional, behaves logically.
Great customer service, uber fast response/fix for a set-up issue, even though requested in the wee hours on Saturday. Straightforward app, does what I need it to do. Update September 18, 2025 - This continues to be a great app - I love that I can view information about my customer's requests to be notified when an item is back in stock or a new item is available, so I can see which out of stock items are popular, and can adjust my ordering accordingly. I also appreciate being able to see actual conversions to purchase.
Clean app, great support. Does what it does effectively.
Developer reply ·
Thank you! We really appreciate your support.
Love this app! Does exactly what I need it to do. When I had problems understanding how to do a more complex preorder, Saman did some research and fixed me right up. He answered lots of questions, all in a timely manner. Great app, great support!
Developer reply ·
Hi Catherine, Thank you so much for your wonderful review! We're thrilled to hear that our app meets your needs and that you had a great experience with our support team. Saman is delighted to know that his assistance made a difference. Please remember, we're always here to help and answer any questions you may have. Thanks, PreOrderly team
Hana was very helpful with some questions I had about the app. Easy setup, the free plan is very helpful for small shops like mine trying to get started.
Too easy to print the wrong label. Ask me how I know. Interface is awkward. Takes time to sync. Defaults to old dates. Doesn't present all shipping options (such as cubic).
Developer reply ·
Hello, We're so sorry to hear you ran into trouble in Shippo. We appreciate your feedback as it does help us understand where our customers need to see improvements and use that to focus our efforts on what to work on next. We would love for you to reach out to our Support Team so we can work with you on the problems you experienced, and hopefully win you back as a Shippo customer. You can reach our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button. Thank you, Shippo Support
