Spirit Magicka
Hong Kong SAR
Reviews (5)
Honestly - I went in grumpy, had to migrate from Yotpo which is a pain - but I was ultra impressed by not only the support (on the day after Christmas even) but the cost value is incredibly reasonable for SMS sends and the control panel looks super. Grumpy face now = Smiley face. Well done guys.
Developer reply ·
Thanks so much for giving us a chance! We're thrilled we could turn that frown upside down. Welcome to TxtCart! :D
Yes! Super fairly priced. VERY well documented. Easy to get things figured out. And works! Is Shopify moronic for requiring using a special app just to hide the Paypal button? YES! But that's where the hero developer of this app saves the day. Since people have only wanted this feature for 10+ years Shopify... so I scold Shopify and praise this dev at the same time.
A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!
Developer reply ·
Hi there Sorry you seem to have had some issues with the new version. I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :) I really want to solve this issue for you. Avraham | Customer Success Director
decent app - that has switched to predatory pricing. when i first signed up this app years ago, i thought it was already expensive enough - having to do an uninstall and reinstall, i discovered that the new pricing structure is positively predatory. it's a sad trend that most app developers seem to be adopting. they all thing that if your running a high order volume store, they can get away with charging you ridiculous fees. well guess what guys, NO... just NO. these devs build up their reviews by charging reasonable fees, then hotswap over to ridiculous fees. it's such a scheme.
Developer reply ·
What you're experiencing is the result of innovation and rising infrastructure costs, not a scheme. From 2019 to 2023, our pricing remained unchanged. As an Intuitive client during this period, your plan price stayed the same when we adjusted our pricing to reflect increased operational costs; we value loyalty. The "hotswap" you're referring to implies we changed your pricing while you were an active user, which is not the case. You uninstalled Intuitive Shipping to try another app because it was cheaper, only to realize that low-cost apps often lack features and innovation. This led you to return to Intuitive a few weeks later, recognizing it as a fantastic solution. Unfortunately, you didn't inquire with our team about the possibility of returning to your original pricing. Again, we highly value our customers and are happy to work together for a mutually optimal solution. Unlike our only real competitor, which costs significantly more, Intuitive includes all features in our pricing plans. Clients pay more for higher order volumes because our costs increase; maintaining the server infrastructure to deliver rates quickly is a costly endeavour. Thank you for allowing us to publicly explain that we are an ethical app developer offering tremendous value. You can also check our social accounts to see how we value our staff as well, providing work/life balance and a positive working environment, which translates into our high level of customer care. Regards, Sharon Green CEO / Co-founder
Excellent. works like a charm and support is fantastic. That's about all you need to know. easy easy.
Developer reply ·
Dear Spirit Magicka Admin & Team, Thank you so much for taking the time to leave your feedback about the services provided by us. I am happy that we could be of assistance during your need. We look forward to meeting your expectations in the future as well. You should always feel free to write to us at support@adnabu.com or start a new chat in case of any further queries. We will be more than happy to help you out. Thank you for choosing us! Warm Regards, Neha Singh
