Clear Sky Vapes Inc.
Canada
Reviews (4)
WARNING: This app automatically modifies your stores live theme.liquid and activates its own widget immediately on install! This is the first time I've come an app that makes active modifications to the live theme without even a hint that any changes have been made. If I hadn't done my diligence exploring the settings and noticing the widget was already enabled and active, I would have unknowingly had a UI element interfering with my existing theme and confusing customers. The fact that these code changes are made automatically without consent or notice is bad enough, but beyond that there isn't even a proper uninstall option to automatically remove the code - all you get is a blurb in the FAQ section with an unreadably small screenshot with a red box around the added code and instructions to delete it. Of course the box also includes the final closing HTML body tag which needs to stay in the file, so if you miss that you might just break your site in the process. To the developer: add a welcome splash page that has a button to apply the code change to the theme, do not auto-activate intrusive store page UI features, and make a proper uninstall option to have the app remove code changes.
Developer reply ·
Hello There, Thank you for your feedback, we are sorry for the inconvenience we had caused you. After checking with Developer Team on our side, we currently have updated APP version into 2.0 and now we will not insert any codes from APP side without permission, please rest assured here, no worries.😊 Our development team will also consider your suggestions in developing the app and especially the app function.😊To properly address your issue, you can also reach the Willdesk Support Team and we will arrange for you with one of our customer support experts and tech support to solve all the problem if you need our further helps. Feel free to leave us a message in live chat and at the email address: support@willdesk.email. With your simple suggestion, feedback, and response we can help each other grow. Best Regards, Nona Willdesk SUpport Team
Excellent local delivery option for small businesses. Since first trying them a year ago, Trexity has blown me away with the improvements to the experience, and now has a very compelling product. The updated flat-rate monetization model provides for very low costs to your business (roughly $7-10 to anywhere in the city for us). In our case this allows us to offer same and next-day local delivery service for free with a relatively modest order value requirement. When a customer receives notice that their delivery has been picked up, they are sent a simple email with a button to track, and a button to tip. The tips options are given as 3 flat amount buttons, rather than complicated percentages or fees. I like this as customers will tip nearly 100% of the time, and it means the baseline tip to the drivers is reasonable even for quite small delivery orders. As others have mentioned, service and communication are now among the best I've experienced from any partner. Issues are resolved quickly and efficiently by simply calling the support line which is answered within a few rings by a dedicated support staff. There are still a few quirks and places to improve, specifically on the Shopify integration and route-optimization sides of things, but on the whole I absolutely recommend any local shops within Trexity's service area interested in trying out local delivery give them a shot.
Just fantastic all around. Really easy to use and understand. Dev is responsive and support is great. Handled all of the tasks I needed it for perfectly.
Great app, reasonably priced with plenty of tier options to suit your needs, and A+ developer support. After installing just to give this a try, I was contacted by Sam at CartBite welcoming me, and offering to switch the Notify button from a floating sidebar to an inline layout that shows up under the 'sold out' blank add to cart button. Polite, fast, and effective.