Untamed Feast Inc.
Canada
Reviews (3)
I've had this app for several years. It's one of the few where support hasn't withered away to be replaced by AI searches and bots. Humans get back to you in a reasonable time with solutions.
Great service up to the point when you commit to the paid plan... after that my account manager disappeared, passed on from one rep to the next. Ended up costing us $600 USD and we didn't send a single e-mail or gain any insight. This app is definitely not for small businesses trying to simplify. It needs a lot of your time and has a steep learning curve.
Developer reply ·
Hi there! Thank you for sharing your honest feedback — this is certainly not the experience we want our new customers to have. A member of our team has reached out to you via email about setting up a 1:1 account strategy session. We'd love to help you achieve success with ActiveCampaign, so if there is anything else we can do to make it happen, please let us know! — Your friends at ActiveCampaign
Awesome support. I'm super busy and technically challenged and Dane at EcoCart took care of everything. The best part though, is after I lamented a lack of Canadian Projects on their roster they added one of my suggestions. Now my Canadian customers, buying a Canadian products can carbon offset by planting trees in Canada!
