Made of Sundays

Overpriced and unreliable We have been using Easyship for a while now and honestly the price does not match the product at all. For what you pay you would expect a rock-solid system, but instead you get random bugs popping up regularly that take forever to get fixed by their support team. Product data syncing from Shopify is unreliable, HS codes for example simply don't sync, which is a critical issue if you ship internationally. Editing any labels is painfully slow, and the whole system feels sluggish in general. If you only ship to one country and have simple shipping rules, it might work fine for you. But if you ship internationally and have a more complex setup with different duties and taxes for different countries, I really would not recommend it. We ship around 300-400 orders a month, so spending time manually fixing labels and troubleshooting bugs is simply not an option for us. At this volume you need a system you can trust, and unfortunately Easyship is not that.

Kuten kaikissa muissa vastaavissa sovelluksissa on tässäkin sekä hyviä ja huonoja puolia. Hyvää esimerkiksi on monipuoliset säännöt ja mahdollisuus käännöksiin. Hyvää on myös että toimitustavat voidaan nimetä ja järjestää kassalla. Huonoa on heikohko käyttökokemus ja sekavat valikot (jotkin asennukset tehdään apissa ja jotkut shipitin omassa palvelussa eikä näistä aina ota selvää), sekä virheelliset etäisyydet ainakin GLS:n noutopisteisiin (miksi edes näyttää etäisyyksiä jos ne eivät pidä paikkansa?). Kuten niin moni muu logistiikka-alan sovellus kaipaisi myös tämäkin kokeneen UX-suunnittelijan työpanosta. Rima on näissä lopulta aika matalalla, joten eipä se niin paljoa vaatisi että lopputulos olisi markkinoiden paras. Cross-border commerce ja eri tariffit hyötyisivät myös vielä säännöistä joilla saisi määrättyä mitkä menevät DDP:nä ja mitkä eivät, sekä sääntöjä joilla voisi määritellä mennäänkö esim volyymi vai kilopainoilla.

Great customizer app with a very responsive team and good UI/UX. Highly recommended.

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

Solid usability and good design, easy to create good looking multi-lang banners and install them wherever needed in shop. As with other apps from this developer, I appreciate the no-nonsense approach and attention to user friendliness (compared to 95% of other apps on Shopify).

Good functionalities for the price, with extensive targeting options and editable (basic) email template for follow-ups. We first used Shopify Forms, but as that one does not have multilang support we switched to this one which allows us to do custom forms for different markets.

The Shop app has some good aspects to it, but in our case its absolutely useless as Shopify has decided to not allow shops who at any point has received IP claims to join. I understand the general idea of this and the intention to keep copies out from Shop, but as a side effect it also shuts out sellers who have been targeted by claims without legal basis like in our case. This policy also apparently does not have an expiry date, so it's enough you have one claim, no matter how old it is. By doing this Shopify basically takes the side of the claimant, no matter how unfounded and unjust the claim in itself would be. Like always the side effect with blanket policies like this one is that there will be a lot of non-deserving merchants affected by this, and there is nothing you as a seller can do about it. The only way to solve this would be to take the issue to actual court, which obviously is beyond the possibilities for many small merchants around the world like ourselves. I find this policy and it's enforcement so unjust that it would be impossible to rate this app with more stars. What makes this policy even more absurd is that it only applies to the actual shop which received the claim and not the company. So we have two instalments of our shop for different markets, and one can join Shop while the other can not. That means that if you really would be a business operating in bad faith you can simply just set up a new shop to circumvent this if needed be. The reason I give this channel two stars instead of one is that it actually offers some ok features and works fairly smooth - if you are accepted that is. You can of course use some of it's features even if you are not eligible to sell on Shop, but it's still a bit of a slap in the face for any merchant who actually would like to list their products but are not able to due to blanket policies like this which is enforced without exceptions. --------------- EDIT: 29.3. Shopify posted their standard answer to this, which helps nothing. We have discussed this issue extensively with both Shopify Shop support and legal, and like mentioned above the only solution would be to take this case to US court and have the claim removed that way. Shopify Shop support agrees that this is an unfair situation, but can do nothing except ask you to contact legal - and legal only replies that they do not offer legal advice. The optimal solution to this would be to offer merchants who feel unjustly treated some kind of a channel to dispute the claim within Shopify (other than going to court), and that way at least get access to the full Shop experience on a case-by-case basis.

This app offers a better usability than most of the paid apps. Continue developing this and you will have a great all-around translation function.

Great and simple review software that does exactly what it promises. Customer service has also always been stellar.