Kind Face
New Zealand
Reviews (4)
First impressions count for a lot... my first impressions of OPTIS and the support I received from Julie and the tech team fully deserve a 5-star rating. It has only been 24 hours and our first option set delivered exactly what we needed - the ability for customers to choose 'no packaging' for their pillow and duvet purchases, and they save $$$. I look forward to setting up further options sets across our product range. :) Kind Face Chris www.kindface.co.nz
I am always a little nervous adding new apps and keep my fingers crossed that if I am unable to make it work (or I break something) that the app support can. The EXPO support team have been so good, and the app itself is meeting all of my expectations. :) Chris
Customer Support is excellent. I had a few issues setting everything up but they replied quickly and with screenshots to show me exactly what to do to get the offers working how I wanted. Any bugs found were sent to a developer and fixed as well. Amazing service. App interface is easy to use and customizeable. I currently use a bundle offer with a gift (shown to help advertise XX amount till you get free shipping).
Developer reply ·
Hello, Rosie here from the Success Team :) We're so glad we were able to get you up and running with Ultimate Special Offers. Thank you so much for your kind words!
I was using the free version of Judge.me in our WooCommerce site, but upgraded to the 'Awesome Plan' when migrating to Shopify. The additional customisation features are well worth the monthly $$$... but what has impressed me most is the support from multiple Judge.me team members. Not only are they quicker to reply than expected, nothing seems to be a problem, leaving me 100% satisfied :)
