Kahuna Kids
Portugal
Reviews (4)
Sent 3 messages requesting support and still no reply. Useless.
Developer reply ·
Hi there. I’m really sorry for the frustration here. We take support seriously and are concerned we didn’t see your messages. We searched our inboxes and phone logs but couldn’t find any request under your store name/email, so something likely went wrong in delivery. We’ll be adding extra monitoring and a fallback inbox to prevent this. Please email info@thinkorange.pt and we’ll prioritize your case today. Thanks for giving us the chance to make this right.
Great app for translations, and brilliant tech support for integration to my website! These guys provide the best client experience so I can provide the best customer experience - an easy 5 star review!
Excellent experience with customer service. App requires support to get set up (with some configurations), but tech support was available immediately for help. Looking forward to seeing whether this function gets used by customers...
WOW. Firstly, this app provides exactly the functionality what I was looking for. It's easy to install and set up. But what blew me away was the help I received when I needed some support to make a couple of styling adjustments. Within seconds of sending a help request on the chat, technical support responded, and quickly added some custom code to fulfil my requests (thanks soooo much for your help Jasmine!). Wish all customer support was this good... Recommend A++
