PerfectPrime
United States
Reviews (5)
Excellent customer service. Quick replies and able to help with any requests that we have. Would highly recommend to anyone looking for a survey app.
A really user-friendly app that has been made to work just like customizing a Shopify theme. I've seen great traffic come through using this app and I'm only using the free version! The best bit is the support from Stephen Gardner who has replied instantly and better yet, solved my problem straight away. I would fully recommend this app to Shopify users who want to make their site mobile friendly which is a preferred requirement from Google.
Developer reply ·
We love providing value and support even to merchants on the free tier! Our goal is to help you grow, because when our merchants succeed, we all succeed! Thank you very much for such positive feedback and we'll be here if you need anything. Stephen Founder, Shop Sheriff
Works well and quick customer support. the only down side is that products cannot be selected individually but has to be tagged.
I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu. The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app. I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one. After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time. I am very very pleased with the customer support and fully recommend this app.
So far I am using this under the free plan and am very likely to update to a paid plan. Why? Because there are functionalities here that my theme and many other themes don't offer ( some very basic features, others advance) and we cannot afford to pay over the moon for developers for every little new change. What really made this 5 stars was the quick and great support I received from Hoang, Who basically understood my problem and worked with me to solve it very quickly. No long waiting time, immediate support.
