ZEN8 - Swim Trainer
United Kingdom
Reviews (4)
Game-changer! I've been waiting for something like this for a long time. Instant is super easy to use and I can build pages with great design in no time, can't wait to launch our new site. The team behind it is very supportive, and new features coming sounds exciting.
Heatmaps didn't work with country redirects, so not what we needed. I tried to contact support via chat about this, but no luck. When we canceled we thought we could continue to use recordings, but they terminated the account even though we had 2 weeks left, that we had payed for. Can't recommend this to anyone, and would recommend Microsoft Clarity that is FREE.
Developer reply ·
Thank you for your feedback. Based on your help ticket, our team responded less than an hour after it was initially received. As mentioned in our email exchange, you are using our Classic app which closes the account once the plan is canceled. This information is included in a pop-up that requires you to acknowledge this policy prior to cancellation. Our new app does provide account access for the remainder of the plan following cancellation. We would be happy to discuss this further. Please respond to our last email to continue our conversation. We would still like to reactivate your account for the remaining days within your plan and get to the bottom of your heatmap issues. I look forward to connecting soon, Bradley from Lucky Orange
Update: The team at Fast Bundle has been very helpful, and really taken their time to get our store to function the way we want. We had some initial problems, but they helped solved this.
Developer reply ·
We are thrilled to have such professional shops in our service list. Thank you for your kind and insightful review. Means a lot to us.
TinyIMG helped us get the speed of our page up. Didnt expect this much of a difference. Great stuff. Worth every penny!
