TruBeef Organic
United States
Reviews (4)
The perfect 5 5-star reviews average on the App Store for Sidr Tax is well deserved. If you are a store owner and are serious about staying sales tax compliant, then you really need to consider working with Sidr Tax. SUPERB service from Tongbo, Kevin and their team. So easy to work with. Great Chat Service. Very very responsive ( I don't think they ever sleep :) .....and most of all - their app is so easy to use , logical, clear and very user friendly. I cannot recommend Sidr Tax enough to other Shopify Store owners. So happy we found this great company!! Keep up the great work Tongbo and Kevin!!
Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.
Developer reply ·
Hello TruBeef Organic! We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance. Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can! Best wishes! Hannah Free Gifts - Customer Service Team
Junk...DO NOT BUY THIS APP . We just installed the app. We set up just one product on Pre Order. Now every single ADD TO CART button does not work. Nobody can buy anything in our store. JUNK. They say they have 24/7 chat support....this is not true. You have to email. There is no chat service. Been up all night trying to sort this mess of an app out. UPDATE Feb 22 11.44pm - I finally got some half-wit by email. Waited two hours and instead of removing all code, they set up a new theme without my permission, don't even uninstall the app and ask me would I like to try again even though site still not functional. Liars. STAY AWAY FROM THIS APP!! Update 3/02/22 - this app leaves code everywhere. Our Checkout page stopped working completely and has been down for days. Huge loss of business. If you want to loose money and get bogged down in frustration this app is for you, otherwise stay away.Should not be allowed on the shopify app store.
We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.
