Emmaline Bags Inc.
Canada
Reviews (5)
Were very helpful when I needed an adaption for Quick View on my website. Thanks for the help. So far this app is working wonderfully. It's great we have so many options!!
So far there has been a lot of communication with set up emails and it is doing everything I need it to do. I had some questions about where the stars could be set up in my template and the customer service chat responded very quickly and hopped onto my theme and set it up. Very helpful, and loving it so far!
This app has become an invaluable tool for our business. It works beautifully, and is easy to setup. We have been using this for awhile and appreciate that the app is always getting new features and improving!
Update! We needed some help with adding new order topics, as well as help with mail forwarding and rules, and Amir spent quite a long time with me going through it all. He never hesitated when I started asking more questions, and he never made me feel silly for not knowing what I was doing. Thank you to Amir! /Janelle We've needed a customer service solution for some time, and after reading about the self serve help desk that Richpanel offers, combined with the very positive reviews, I contacted them. We were given custom options that I think will really help us stay on top of customer service, and help us grow as a a business. I love that our customers can find answers at their fingertips, and that they will still feel that we are accessible to them if needed. All of my questions are answered quickly. These people know their stuff! They explain things very well, and offer knowledge about business growth and systems that will benefit. I am thrilled with the ease of setup and use, and it's already saving us time. Thank you to Richpanel, I look forward to our continued relationship.
We have had such excellent communication and support from the onboarding team. Kshitij has been amazingly clear and helpful to us. This app is clean and clear and easy to use. We have had a lot of problems with another sync app, which caused nightmares for us. This works like a dream and we are very happy with moving to this app. It's exactly what our business needs to handle tax and variants, and a very large product offering. Thank you!