Precision Raceworks, LLC
United States
Reviews (4)
We have been using Shipstation for over 5 years with great success and have even recommended it to anyone that asked... Unfortunately, they just made some updates that broke their system... Need to update an address or an order in shopify? That update might not make it to shipstation... ever. I tried reaching out to their support team, and they did reply and saw the problems, but they just blame Shopify... It sounds like their developers need to update their integration again so it actually works for ALL of their customers. Additionally they now charge an additional fee ($30 in our case) to use our own carrier account... seriously looking to move on from them...
Developer reply ·
Hey there, thank you for taking the time to review our platform. We are sorry to hear that we have missed the mark. We'd love to schedule a time to hop on a call to work through any current issues. Our team will be in touch via email shortly.
Fairly basic app, and not sure if it is worth the $4 a month that they charge for any useful features, but they seem to have good customer service and willing to fix issues quickly! Wouldn't need this app at all if Shopify wasn't discontinuing the scripts app.
Developer reply ·
Thanks for sharing your thoughts on HidePay. We appreciate your feedback and we're glad to hear that you were pleased with our customer service 😊 Thank you for choosing HidePay as a replacement for Shopify's scripts.
Really easy appointment booking app to set up and quick responses for service. Only downside, is you have to pay to manually add any bookings, but hey, they have to make money somehow.
Developer reply ·
Hello friends at Precision Raceworks, LLC, Thank you for the AWESOME review, Stephen! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
