Hydbond™️
United States
Reviews (8)
The best app on the shopify market when it comes to strategic calculations and complex order processing. This app provides the perfect structure on our calculator to offer our new UV3D patches. Fantastic support and reliable help basically 24/7. These guys rock.
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.
Developer reply ·
Update 3/12: Thank you for continuing to use Chatty, especially the FAQ feature. We're really glad to hear that it has been helpful for your store. Regarding the previous notification delays, our team has released several improvements recently to make alerts faster and more reliable. If at any point you’d like to try the live chat notifications again or want us to review your setup, we’re more than happy to assist. Thanks again for sticking with us! Your feedback truly helps us keep improving the app. ______________________________________ Update 5/5: Since your last review, our team has made several improvements specifically related to mobile notifications. We understand how important timely alerts are, especially for live chat, and we've been actively optimizing this area to enhance reliability and speed. We’d love for you to consider giving it another try — especially using the live chat feature again — and see if the experience has improved on your end. If you encounter any issues or need assistance with setup, our support team is always here to help. ___________________________________________ Hi Hydbond™️ Store Owner, Thank you for updating your review and for recognizing the value of our FAQ setup. We’re truly sorry to hear that the notification delays have impacted your experience. Reliable notifications are crucial, and our team is continuously working to improve them. We’d love to troubleshoot this further and see if there’s anything we can adjust on your end to enhance performance. If you're open to it, please reach out to us—we’re happy to help! Your feedback is invaluable in helping us refine the app, and we appreciate you giving us a chance. Best, Chatty Support Team
Haley from samita is truly amazing and WILL spend the time with you to make sure your store is set up. Be patient and this team will come through. Fantastic work over at samita. Will be a customer for life.
Eric is fantastic, He has helped us with tracking our inventory across our entire store. We buy products in bulk that are sold as with adhesive and without adhesive. So when a product is sold with, it takes the inventory from the "without adhesive" as well so we always know exactly where were at in inventory levels! Great owner, great help. Highly recommend
The volume discounts unfortunately do not work with this app, if you could combine multiple products/variants to sync with volume discounts instead of just per product, then this app would be a huge success.
Best Tracking service we have ever came by! Will use 17TRACK forever.
Hands down, the best customer service & the best application made possible for your store. Noah Hydbond
