Sparkle Castle

UPDATE 8/11/25: I cannot recommend this app. They just want your money, but don't actually want to solve your problems. UPDATE 7/30/24: I started out my initial run with them with a 5 star review. But after getting used to the software and dealing with customer support, I had to downgrade the review to a (generous) 3 star. My last interaction with customer support left me in awe to the level of passive aggressive indifference someone can get away with. The software hasn't change all that much in the time since I first started, although their rigid adherence to their interpretation of the CRFA leaves no room for gray area when it comes to legitimate concerns. I understand that all apps have changed their software to adhere to the CRFA guidelines, but Judge.me doesn't understand nuance. ---- I use this app to obtain reviews for my products and store, it's helpful to be able to import reviews from other sources, and now I can send out emails and posts for customers to review our shop directly on Judge.me and syncs with our store.

Missing functions pertaining to modifying product settings, including; track quantity, continue selling when out of stock, and markets. Half of the flows that I try to create are always missing at least one action to turn it on. It would seem reasonable to be able to do in Flow what I can physically do in Shopify myself.

This app does not operate correctly. And when you try to get help, they request collaborator unlimited access to troubleshoot. I invested $19 because I was willing to give them a chance, but I should have known that it was too good to be true when there were no reviews.

I would say that this app does an excellent job of pushing down and/or hiding product that is out of stock while also using tag exclusions as a way to ignore certain products. For example, we have pre-orders, which are "out of stock" so we don't want to have them pushed down or hidden, so we tag it with "pre-order" and tell the app to exclude any product with that tag. One thing that I see being a huge area of improvement, which is why it is missing a star, is because it groups all the sales channels together when hiding product. Sometimes I only want to hid it from Facebook, but keep it on my store. For example, Facebook doesn't want out of stock product checked on Shopify, but if the item has a review on my store, I don't want to hide it as that assists with brand transparency and driving traffic. I have already placed several future update requests including this one, but they don't appear to have any traction. I guess time will tell. Other than that, great product and highly recommend.

As a shop admin, I struggle to find the time to ensure that my images are the desired size and that they have adequate alternate text. As soon as I installed this app, I could run it in the background and return to other things knowing that it was doing exactly what I want it to. Highly recommended!!!

We have been very please with its functionality and decided to purchase the subscription to expand our options for adding more product. The one thing that stops it from getting a full five stars is that there is no option to display the in-stock date below the product (a count down timer is too flashy for our website) and the instructions for setting up pre-orders was confusing at times.