SHOSAI
Australia
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Reviews (3)
Have only just started using the app so don't have app-performance feedback just yet. But the customer service and support that the Navidium team provide is outstanding. They are incredibly fast at replying, they loop in multiple team members within the email chain and they are quick at troubleshooting. They coincidentally found a few minor bugs/glitches with our website and fixed it up happily out of good will too. Im sure the app will be great. Considering their level of support of great.
Developer reply ·
Thank you so much for taking the time to leave this review, SHOSAI! It genuinely means a lot to us — especially hearing that the support experience stood out before you've even had a chance to fully explore the app. That's exactly the standard we hold ourselves to, and we're glad it came through. We're excited for you to see what Navidium can do for your store, and we'll always be right here if you need us. Looking forward to earning a follow-up review once you've had some time with it! — The Navidium Team
The app experience is super easy to use, the customer service support is fantastic and incredibly fast at replying. I've used other apps preivously, this one is seamless.
Developer reply ·
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
I've only just started to use this app and so far I'm really impressed. However, i am even MORE impressed with the high-level customer support and how quick the team are at responding and providing support. This app was used primarily as a waitlist feature, and with team member Dash's endless support, it's actually really easy to use and seamless. Takes a little getting used to but once you get it, it's so easy.
