N°129 concept store
Germany
Reviews (6)
The app is really helpful but the support is slow and sometimes does not react, closes cases which are not solved etc. Nevertheless we keep the app and hope, support will get better in the near future. / Update: Still a good app, supports still closes cases unanswered. We move on now.
Developer reply ·
We apologize for the late reply. Due to the COVID-19, we did not provide you with timely support. Your ideas inspire us to keep growing and learning so that we can serve you with a better product. Please let us know if you require assistance. All the best! LinDa...
App does what it says but if you need modifications in design according to shopify dawn to a same look & feel like e.g recommended products section there might be better options out there.
Developer reply ·
Hi There, I really appreciate your positive response. We will match the design of the layout as per your need. Also, every theme has a different layout, and we have to do some adjustments according to the theme's look and feel. If you allow us so, we can do it for you. Thanks!
Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.
We used this app for the first time of our yearly full count and the experience was just perfect. During the process we made a mistake, the count was abandoned but support restored it and saved due to that hours of our work. Outstanding! We keep using the app and highly recommend giving it a try.
Great App, helps us in many ways, especially for additional categories based on Tags that gets created based on specific requirements. Besides that, the support is excellent, too. We recommend Auto-Tags
Great app! Helps our customers to get the answers on the most common questions, which saves us a ton of time. Smooth and beautiful integration. Excellent customer service.
Developer reply ·
Your satisfaction is always our top most priority! So glad you liked the app.
