CIELOHUK
Japan
Reviews (3)
BuckyDrop has been helpful in managing product sourcing and order fulfillment for my store. Being able to discuss these tasks with a dedicated account manager makes day-to-day coordination easier. I value the clear communication and support throughout the process.
When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.
Developer reply ·
Hi the team at CIELOHUK, Thank you for sharing your feedback regarding our recent pricing adjustments. The primary reason for our updated pricing is the release of Growave 2.0, which includes enhanced Loyalty & Rewards, Reviews, and Wishlist programs. This upgrade ensures all new clients can fully benefit from the improved features and capabilities of the platform. To support our loyal users, we’ve introduced an exclusive discount that gives you the flexibility to either remain on your current plan or transition to the new one at a discounted rate. Despite our efforts to connect with you via phone and email, we have not yet received a response. Your feedback is highly valuable to us, and we would greatly appreciate the opportunity to discuss any concerns or questions you may have. Please feel free to reach out at your convenience, as your satisfaction is our priority. Best regards, Binazir Head of Customer Support Team Growave
The application is user-friendly and easily customized. Anyone can adapt it to their specific needs very easily. What makes this application stand out is the easily accessible support. They are quick to respond to questions. The most amazing aspect is that all these great features are completely free. It is hard to believe that an application of such high quality costs less than a dollar.
Developer reply ·
Thank you for your feedback! We're thrilled to hear that you find our application user-friendly and easily customizable. We greatly appreciate your kind words about our support team. Delivering prompt and helpful assistance is a priority for us, and we're here to address any questions or concerns you may have. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to ensure your continued success with our app and to provide the support you need. Best regards, KaktusApp team.
