PORTRAIT MY PET
United Kingdom
Reviews (6)
This app has ruined our website, we lost all customers as the app is causing an issue for our website to load. Avoid..............
Great app, customers can sign up and sign in with their social login. customer service was very helpful Thank you for the review. We are doing our best to satisfy merchant's needs.
Great app and it has all functions I need, Amber and Tung were very helpful and they addressed all technical questions I had. The customer service is very friendly
Developer reply ·
Thank you. We hope that you will keep supporting our app in the long term. Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need. Cheers!
Rebuy was recommended to me and I gave it a try, it is a great app for upsell and cross sell. The team at Rebuy was very helpful and they addressed all my enquires quickly. I highly recommend it
Gelato is a great print on demand app, their team is very helpful and products quality are excellent. I highly recommend it
Developer reply ·
Hi, thanks for your review. Great to hear you're happy with our integration and products. Our team is here 24/7 to help if needed. Kind regards, Adeline
This app is worthless, I tried the free 100 products which is misleading as if you are setting an active discount and then you changed the products your quota is gone! Also the app asked for an access to orders and customers information which is a big question mark?? Not only this, when you delete the app you will need to delete all codes that the app installed in your theme as it will mess with the collection page. Time wasting!
Developer reply ·
Thank you for your review. We tried to call you to explain in detail however we were not able to get hold of you. As mentioned in our pricing plans, the app page as well as the installation page, the free plan is for "FIRST 100 variants" and not 100 products as mentioned. There is also an in-app counter that mentions this as well. Do contact our support if you need more clarifications in regards to the billing or if you need a refund. The reason why we request to access to orders which requires all the access you had mentioned is because we need it for our Analytics Report feature. Without the access, our app could not fetch any revenue related data for it. If you look at some other discount apps that does not has this features, they will not ask for this data. You can refer to Shopify's documentations here: https://shopify.dev/api/admin-rest/2021-10/resources/order#resource_object This is also stated in our privacy policy which is a requirement to agree on before installing the app. Also please note that our data protection is GDPR compliant and the access is in compliant to Shopify's procedures. Please note that as mentioned in our FAQ you are required to click on the UNINSTALL button in-app before proceeding with uninstalling in at the Shopify Admin Panel. This is a well known Shopify behaviour that affect other apps as well. You can refer to the following for more information: https://community.shopify.com/c/shopify-discussions/how-to-remove-the-code-of-app-from-shopify-theme-before/m-p/745680 Should you have any further inquiries, do drop us an email at support@amai.com. Thank you
