Clovermead
Canada
Reviews (3)
James was great at getting fixed what we needed.
Developer reply ·
Hi Clovermead, Thank you so much for your wonderful 5-star review! We're delighted to know that you're enjoying LayoutHub. Your support and positive feedback mean a lot to our team and motivate us to keep improving the app and delivering the best possible experience. If you ever have any questions, need assistance, or have suggestions for new features, please don't hesitate to reach out. Our support team is always happy to help. Thank you again for choosing LayoutHub. We truly appreciate your trust and wish you continued success with your Shopify store! Best regards, James | LayoutHub Customer Success Team
The tax features of this app are not as good as they could be. It seems like a lot of people need 3rd party software to sort this out. It seems like QuickBooks could fix this rather easily. BUT they do have live customer support. BEN explained to me how the tax worked. I spent hours searching online, and he answered all of my questions in 5 minutes. So THAT is a big plus.
This SmartBot demonstrates impressive intelligence, as it was able to access and share internal information from our Shopify account. While this showcases its capabilities, it also raises significant privacy concerns. I am now questioning what other information this company may have accessed. This is quite alarming and deserves attention.
Developer reply ·
Thank you for your feedback and for your appreciation of our SmartBot technology. We understand your concerns about privacy and security. At SmartBot, protecting your data is our top priority. SmartBot accesses and processes necessary data with your permission through the Shopify API to ensure it provides accurate and useful responses. We do not access or store unauthorized data. All data interactions with SmartBot are encrypted and comply with industry-standard security protocols. We perform regular security audits to ensure your data is protected at the highest level. If you have further concerns, please feel free to contact our customer support team. We are happy to assist you and ensure your peace of mind. Thank you for bringing this issue to our attention. We are committed to continuously improving our services and maintaining the highest security standards.
