Green Tulip
United Kingdom
Reviews (6)
Great app, simple to use, fantastic support from the team
Works well, had a problem trying to choose monthly subscription (it could be designed better on the sign up page!) but great to have Live Chat with very quick response and explanation from Tiana :)
Only just started using the app but initial experience very positive, great onboarding from Ron for migrating my reviews from Yotpo over to Judge Me.
Overall a great app and I think the best out there for customer service and integrating with shopify. Help is currently a bit slower than it used to be (maybe short staffed?) and getting through on live chat can be a bit of a chore too, but once I got an expert on my case he (Nikola) was extremely helpful getting my DNS record updates sorted and even sent personalised Loom videos. Definitely personal service.
Developer reply ·
Hi Green Tilip, We're delighted to hear that Nikola was able to provide you with such exceptional service and support. He's truly a star on our team, and we'll be sure to pass along your kind words to him. Regarding your experience with our support response times, we're continuously working to ensure that our support team is equipped to assist you as promptly as possible, even during busier times, so we appreciate your patience. Thanks for your comments and we are grateful to have you as part of our community!
Really happy with how this app works. Very simple to set up, and responsive support for any queries I've had. We currently only use this app to capture birthdays on the order status page, choosing to do the actual birthday campaign in Klaviyo. Around 20% of our customers choose to share their birthday with us at this point.
Developer reply ·
Thanks for the great review. Pleased to hear that you're happy with the app and taking advantage of our Klaviyo integration. We're here if you need anything else!
Nice simple app, and great support (thanks Mete!). It's a lifesaver when moving stock from one location to another :)
