lumiies - high visibility
Germany
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Reviews (11)
Developer reply ·
We appreciate the 5-star review, thank you!
Super fast customer service and a fantastic app. Everything works flawlessly, and the Klaviyo integration runs perfectly right out of the box. Highly recommend.
Developer reply ·
Thank you so much for the wonderful review! 😊 We're so glad to hear that you're having a great experience with STOQ. It's fantastic to know that the Klaviyo integration worked seamlessly and that our support team was able to assist you quickly. Your recommendation truly means a lot to us. We appreciate your support and look forward to continuing to help your business grow. 💙 Best Regards, Momna Kamal| Senior Technical Support Specialist
An intuitive and user-friendly app – clear and easy to understand, quick to implement, and we were able to reorganize and optimize our shop in no time. Excellent customer service, with quick responses to questions and prompt assistance. Absolutely satisfied!
Developer reply ·
Thank you for the fantastic review! We're thrilled to hear the app was easy to use and helped optimize your shop. We're always here to provide quick support whenever you need it! 😊 - Kevin & Booster SEO Team
Einfach einzurichten, optisch ansprechend und ein echter Gamechanger im Retouren-Alltag. Besonders überzeugend ist die Möglichkeit, jeden Schritt individuell anzupassen – das sorgt für maximale Flexibilität. Durch die individuelle Textgestaltung auf der Front des Portals sowie bei den Zwischenschritten der Retoure können Kunden alle relevanten Informationen noch einmal klar und verständlich mitgeteilt werden. Ein weiteres Highlight: Das fix fertige Formular für die Retoure wird automatisch generiert und kann sauber und übersichtlich in der Buchhaltung verwendet werden. Der Kunde erhält automatisiert und blitzschnell sein Retourenticket, QR-Code, Retourenschein sowie hilfreiche Hinweise von uns, wie die Retoure optimal zu verpacken ist. Das spart nicht nur enorm viel Zeit, sondern reduziert auch ca. 95 % aller E-Mails, die normalerweise im Zusammenhang mit Retouren entstehen. In Kombination mit easyDHL läuft alles reibungslos – wir behalten jederzeit den Überblick über Versand und Retouren. EasyReturns ist für uns die perfekte Lösung und unsere klare Empfehlung!
An outstanding returns portal that has completely streamlined our process! Setup was seamless and incredibly quick. The video call provided a detailed and professional walkthrough of all features, ensuring we could maximize its potential right from the start. The support team is exceptionally knowledgeable and approachable, making the onboarding experience smooth and enjoyable. This solution saves us significant time by eliminating the back-and-forth of manual email communication. Returns are now processed in a structured, transparent, and efficient manner, allowing us to focus on enhancing the customer experience. The portal also provides a clear overview of when returns are registered and enables us to track whether customers have shipped their packages within the designated timeframe. An additional highlight is the integrated store credit option, which not only simplifies refunds but also fosters stronger customer relationships. Many of our customers appreciate the convenience and flexibility of this service, making it a win-win for both sides. This tool is a must-have for any e-commerce business seeking to optimize workflows, enhance customer satisfaction, and save valuable time. Highly recommended – 5 stars!
Developer reply ·
Thank you so much for your fantastic review and for sharing your experience with 8returns! 🚀 We’re thrilled to hear that our returns portal has streamlined your process and made such a positive impact on your workflows. It's great to know that the setup was smooth and the onboarding video call gave you a strong start – ensuring you can maximize our platform’s potential is always our goal! Your feedback means a lot to us and inspires our team to keep delivering the best solutions for e-commerce businesses like yours. If you ever have more ideas or suggestions, we’d love to hear them. Here’s to continued success and streamlined returns!
Very quick assistance, excellent customer service – and we're very satisfied with the app. With this app, we were definitely able to significantly increase our conversion rate.
Developer reply ·
Thank you so much for the fantastic feedback! 🚀 We're so glad to hear that our team could assist quickly and that Upcart has helped boost your conversion rate. That’s exactly the kind of success we strive to see! We really appreciate your support and are always here if you need anything. 💛💬
Great app and extremely easy to set up. Our customers enjoy using the feature, and it significantly improves engagement and conversion rates.
Excellent customer service, quick assistance, the chat function is very convenient, and you receive a response within 1-2 minutes.
This app performs exceptionally well, boasting a sleek design and responsive functionality. The standout feature is the remarkably fast and effective customer service. The support team promptly resolved an issue within my Shopify shop, showcasing their expertise and efficiency. I highly recommend this app for its excellent performance and top-notch customer support.
