Blastking USA
United States
Reviews (5)
We waited until we had used TimesAct for a while before leaving a review, and we’re very pleased with both the app and the support behind it. Installation went smoothly. We encountered a couple of minor glitches, but that’s where their customer service really stood out. The first issue involved the app not fitting properly within the cart area. I sent them a message, received a response almost immediately, and the problem was completely fixed within an hour. Later, we experienced an occasional issue where products that were not available for pre-order were appearing as though they were. I opened the chat expecting to deal with an AI bot, but instead I was connected with a real person who patiently said, “Take your time—we’ll get through this.” After receiving standard administrative access to the app, their team investigated and corrected everything without requiring me to do any additional technical work. This is customer service done properly: a real person, responding in real time, with patience and a genuine desire to solve the problem. They didn’t try to rush me through an automated system or make the issue my responsibility. They simply took care of it. Great app, excellent support, and a team that genuinely stands behind its product. We look forward to keeping TimesAct on our store for a long time. Thank you again! Robin
Great app and customer service. Recommended!
NotifyMe! is a great app that does exactly what it promises. It’s easy to set up and use. We had a small issue, but Sam from customer support was incredibly helpful and resolved it quickly. We highly recommend this app to any Shopify store owner looking to increase sales and customer engagement.
Developer reply ·
Thank you so much for your kind words and recommendation! We're thrilled to hear that Notify Me!™ is working well for Blastking and that Sam was able to assist you effectively. If you ever need further support or have more questions, don't hesitate to reach out. Wishing you continued success with Blastking!
Excellent technical service. Immediate response and solution at the moment. I recommend the application as the technical service.
Developer reply ·
We wholeheartedly appreciate your review! It's a great sign that our customer service's hard work makes a difference. Thank you for letting us know about it! Please make sure to reach out to us with any questions you have. We are always glad to help. Best wishes, Searchanise team
We are very satisfied with the app so far. Customer support was fast and helpful. Highly recommend!!