Printfresh
United States
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Reviews (4)
The most amazing customer support, so responsive and thorough in their help! Everyone I've interacted with over the last year has been incredibly helpful. Special shoutout to Amy, Hanna, Daniel and Evelyn who all this week helped me to address urgent issues with a GWP.
Developer reply ·
Good day to you Printfresh, We can't express by words how grateful we are to have a chance to support your business! Daniel and Robert would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services. You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you! All the best, Sam Free Gifts - Customer Support Team.
Yotpo chat service is great! Very helpful, fast and able to understand my issues and questions. Nyle M was especially helpful setting up and clarifying earning rules.
We found this CAPI to better than others that we tried. We did have some initial challenges installing due to customizations on our end - but Michael and team were excellent in working through those issues and we have been live for several months. We've had steady performance over that time and our scores in META are strong. I recommend.
Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.
