The Silver Stork Company
United Kingdom
Reviews (9)
UPDATE: Super quick support team. Thank you for removing the watermark, especially in such a quick turnaround. I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this. I was recommended this app Product & Variants Options. This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side. However, once I’d had my induction call from the team they showed me how easy it is to use the app. I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu. It solves the problem I had. Jena Nguyen is very attentive when it comes to customer service and is more than happy to help you. If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app. UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer. I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!
Developer reply ·
Thank you so much for your 5 star rating! We are so pleased to hear that you are have had such a positive experience with our Product & Variants Options app. We are especially glad to know that our app was able to solve the problem you had and that you appreciate the options it gives you for swatches or a drop down menu. It is also great to know that our customer service team was able to help you out and that they provided you with a satisfactory induction call. We are grateful that you would take the time to share your experience with us and other customers. Thank you!
Update - August 20204: My product reviews wasn’t showing in my store and I had no idea why. I reach out to the Stamped team on a weekend when I discovered the problem, i wasn’t expecting a reply until the following week, James got back to me started investigating the problem. The issue was that I’d updated my theme and the Stamped script hadn’t transferred across. Within 24 hours James had fixed the problem and my reviews are now showing again. I wasn't receiving replies to my support requests, for some reason, until someone from the team reached out to me directly and got to the bottom of the issue. The Stamped team had their app installed within hours of me sending a request as I couldn't do it. I look forward to using the app as I like the automatic/scheduled review messages customers will get.
Developer reply ·
Hi there Silver stork team, It looks like you might be missing our responses to your support tickets! I had a look and see that we have answered every ticket you have raised within hours of their creation. This leads us to suspect our responses might be hidden in a spam or marketing folder? I've reached out directly to make sure we can get you the support you need!
Fairly quick & easy to use. Nice idea for an app - I stumbled upon it by accident. I like that there's different options for how the button looks! Thanks!
I found this app easy to install and navigate. I'm glad my customers can now receive a discount. I like that I can customize it to match the look of my store. The help I received by the app in order to ask a few questions was brilliant. Mariadel was very patient with me and made sure she had answered all my questions. My only criticism would be that I need Klaviyo integration, but I see in the app that this is coming in the future.
Developer reply ·
Hi! Thank you for your time to leaving us a review. Ease of use is what we've been working on, and customer service is what we've been working on as well. In addition, the integration of Klaviyo is a planned feature, and we hope to provide you with this new feature as soon as possible. Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, Catherine | Loloyal Team
Easy to use and just what I needed when I needed to schedule a sale announcement when I wouldn't be able to reach my computer. Great support from the team, and best of all it's free. Since my sale finished, I have kept the app installed to schedule another banner announcement.
Found out about this app on TikTok and it's exactly what I was looking for to grab customers' attention. What I like the most is how easy it is to set up. No coding reuired!
What a brilliant idea! This is exactly what I was looking for. I now look forward to making sales with the plant a tree promotion attached to it! The support from the team was faultless and the positioning and look of the badges look great. Thanks!
so far so good. Only used the free version to install an announcement bar but it was quick and easy to use
