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The Music Farm

United States

Reviews (2)

★★★★★
Shopify

Their support is always there for us. They are very quick and efficient in solving any issues and there hasn't been many issues. Solid platform.

on LitCommerce eBay Etsy Amazon + · Over 2 years using the app
★★★★★
Shopify

Update: 12/1/2025: Still no contact from Clearsale. Even though they were going to "Escalate" to the head of their customer service on 11/07/25. Still no contact about getting reimbursed, no coverage for the fraud that THEY said was OK to send. Do not use this service...It is a complete scam! This app is a scam! After more than 4 years of having this app, we received our very first chargeback and have had little to no response from Clearsale. When they do respond, they are simply copy/paisting responses. They give you the runaround when pushing for reimbursement for a chargeback that THEY approved, even after you load up all the documents to their un-user friendly portal. Now I'm trying to cancel the service and can't get anyone to respond. The chargeback was only for a $25.00 sale...Could you image if it was something of high value? I just can't believe we wasted all this money each money thinking we were protected. Thank you for taking the time to provide feedback. We've escalated your concern to our head of customer service and someone will be in touch ASAP to help resolve the issues you've been experiencing. ~Faye

on ClearSale Fraud Protection · About 4 years using the app