Dotflakes
Canada
Reviews (7)
I just installed and used this app only for a day This app is good but I am looking for app with more features. I contacted the developer Anthony for another reason. He is very responsive and helpful. I appreciate his support.
Dsers is the best, there is no question; the customer service responds promptly and very helpful.
Developer reply ·
Hi there! Thank you for highlighting our support team in your review This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service. DSers team
It's a great app. Support Team is great, very responsive, helpful, and knowledgeable. I highly recommend this app.
I have used a lot of apps last 2 years. This is the by far best app I have ever found in Shopify. There is no tricks. Honest people; honest app service. Very responsive and helpful customer service. Best app ever.
Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.
Developer reply ·
Hey, Dotflakes Team! Thank you so much for your valuable time and your 5-star review. 💙 We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going! Happy Growaving✨!
I just started using this app. So far I found this app is very useful. Customer service, specially Dharmendra is very helpful. He configured this app for me for better result. This app is recommended.
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
Developer reply ·
Thank you so much for your feedback. Actually, our team have completed the sync with your account and the issue you reported have been resolved already. Boaz, your Customer Success manager will be in touch with you shortly to guide you through your current dispute situation. Once again, thank you for putting your trust in Chargeflow. Ariel
