The Barn Door Hardware Store
United States
Reviews (5)
Be careful. The app has live dev tunnel that Google Ads considers a compromised site. So basically your theme will be marked as compromised and penalized by Google. The script references ngrok and includes a comment about "Dev-only: patch fetch to bypass Cloudflare browser interstitial — only applies when using Cloudflare tunnels which have no production" — meaning this looks like development/testing code that was accidentally left in a production app. Update response: I did send an email on April 30th at 6:27am and have not received a response as of May 5th at 6:58am. We were to flagged by Google ads as having a compromised site and found the issue to be with AB Genius. After removing the app we were unflagged by Google for being a compromised site.
Developer reply ·
Hi, we're sorry you think this is how our app operates, but it actually isn't, and we don't think this is a true review or reflection of how we have rebuilt A/B Genius from the ground up over the last few months after acquisition. We had no recollection of a support ticket or anything before leaving this, and only had the app for a short moment in time! If you want you can drop us an email at info@abgenius.io and we will help resolve any issues!
Great options and the team (specifically Alfred) is extremely helpful in resolving any issues we've had.
Helen is great to work with. She is fast, efficient, and often goes above and beyond.
Leandro was super helpful. I showed him the issue that occurred after Shopify's update and he went in and fixed it no problems. Really appreciate it!
Terrible customer service. Goes in circles. Very unhelpful people answering tell me why things are the way they are. The way they are isn't working...
Developer reply ·
Thank you for sharing your feedback, and we're sorry to hear about your experience. A member of our support leadership team is reaching out to you directly via the support ticket thread to ensure your concerns are addressed. We value your input and are eager to hear more from you to resolve the issue.
