← Merchants

Crumble Candle Co.

United States

Reviews (2)

★★★★★
Shopify

They waited half a year to tell me their integration with Shopify has broken and their hands are tied. Instead of offering to refund $1200 for the months the program hasn't worked-- they waisted my time, my teams time and embarrassed us to our customers. Ten years with Smile. I get as they say "our hands are tied" they cant fix it etc. but choosing to continue to take my money then one day start talking about this issue as if everyones been privy to it? WILD. Bold choice. Our business with smile ends today and as their integration is broken I do not recommend you begin using it in 2025.

Developer reply ·

Thank you for reaching out and for the valuable feedback!

on Smile: Loyalty Program Rewards · Over 8 years using the app
★★★★★
Shopify

It's simple but it's solid. We built out a cash incentivized rewards program and launched it SO fast with no issues. Rarely happens with apps, thus the review.

Developer reply ·

Thanks for the awesome review, Crumble Candle Co.! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

on ConvertO Affiliate Ambassador · 10 days using the app