Graham Global Commerce

We have been using this product BOLD for many years. Recently we had issues where we had to consult the Shop Circle support team for urgent attention. Both representatives were amazing and resolved my issue quickly. Kemal helped me today and was very fast, efficient, helpful and I will continue using this app for its features and great service.

so far love the tool, ease of use and support from Amit. Cut over from Shopify shopping app. was painless and easy. Had a few questions/concerns on how to do befor pulling the plug on shopify's app. Amit was super responsive answered all questions quickly so I cutover. Had about 3 issues that I thought his product caused. Did some digging and Amit offered to skype to look at my adwords to help figure out. I found the issue for what I was seeing, Amit found the root cause for that issue right away...and it turns out it was something I did wrong. Amit helpe track it down even though it wasn't his products issue. Great support going the extra mile. I can't wait to start trying the targeted promo's that I couldn't do because shopify app didn't support. Then I'm going to add the Bing tool!!

Did not include the capability to specify the product group category when you fall into the "other" category. My products are being tossed into random categories. Guru's have not idea out the new product worked, what the old one did, nor understood how the feeds for merchant center worked Once you move to the channel..you can't go back.. Email sent out by shopify gives feel it is a mature product and you are getting the opportunity to cut over early. For such an important revenue stream...sure seems like a sloppy rollout. I've been with Shopify for a while and pretty surprised. I would think that the email they sent would be very clear about these risks...and that Shopify would provide the ability to go back to the older app if needed. curtis

great app. I think it has made my store much more user friendly. App is easy to use. I hope our friends at Buddha, make the column alignment configurable on future releases...then it will be even better than it already is. :-)