Pure TheraPro Rx
United States
Reviews (3)
I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!
Developer reply ·
We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.
How on earth do I add a custom bit of copy to the Privacy Policy? Instructions and the ability to do things like this seem very lacking. I upgraded my plan because it said I could customize it.... so ... how do we do that? I also see no way to contact the company from within the app, so I have to post my Q in a review? Happy to change this review if I get an answer...
Just migrated to Shopify from WooCommerce. No issues with Google Shopping feeds while using WooCommerce but now this App caused many issues and removed most of my products from Google Shopping. What a HUGE waste of time.
Developer reply ·
Hi there, my name is Jonathan and I'm a member of Shopify's support team. I'm sorry to hear about your experience with the Google Shopping app thus far! That's definitely not the experience we hope our merchants have. I'm going to follow-up with you via e-mail to hear more about your experience so that I can share your feedback with our developers, as well as offer support to make sure the app is working for you! Be sure to check your inbox and junk mail folder for that message. I look forward to speaking to you! Jonathan - Shopify Support
