Yoshino Power

We started using xCotton’s Shipping Protection and Product Accident Warranty services for the first time about a month ago. So far, the experience has been very positive. Many of our customers are already choosing the shipping protection option, and what stands out is that their product warranty is backed by AIG. This makes it much easier to earn customer trust, as AIG is a well-recognized and reliable partner. Another big advantage is xCotton’s fast response time. Whether it’s for us as merchants or for customers who initiate a case, they consistently provide a reply within 24 hours. Overall, we see xCotton as an app worth using long-term. It helps us offer more complete value-added services to our customers, and strengthens trust in our store.

I've been working in Shopify operations for 8 years, and this is the first time an app has truly surprised me. After testing around 10 different apps for banner and popup functionality, this one stands out as the most feature-rich. I can easily upload custom background images, adjust text placement and size, and even use dynamic templates. What impressed me the most is how versatile it is — it meets multiple needs all in one app, including window popups, top bars, and sale banners. There are a wide variety of templates to choose from, making customization quick and easy. On top of that, their customer support has been excellent. They responded to my inquiry within 24 hours and helped me solve my issue efficiently. Highly recommended!

This app is very convenient for me to set up an auto discount. When I used Shopify discounts before, users had to manually add gifts to the cart before they could see them, which was very detrimental to my new user conversion. After I found EG from the Shopify APP store, I tried it twice and I have to say it is very easy to use and the functions are very stable. I haven't found any bugs in the process of using it.

Since I started using Shopify in 2021, the first page builder app I used was Gempage. I have to say it has provided a lot of help for my web design work. First of all, it has a lot of rich functions. Whether it is a hero banner or a video, you can easily add it. You can even set the scrolling dynamic effects of the copy and pictures, so that users can interact with the page instead of scrolling down boringly. In addition, I also want to give a thumbs up to their customer support team. You can receive an online chat reply within 1 minute. They have always been very patient in helping me solve my questions.