Velodrom CC
Spain
Reviews (8)
ok I do not know how to describe awin. - They take attribution of pretty much all the sales they can possibly can, even if they are not driven by awin. - Even if you cancel the commisions for the affiliates, they will try to charge you. - we have had custom made orders from customers that we had for years that they attribute themselves, claiming that the customer had a "cookie". i do really believe is a bit of a scam, we will not recommend.
Developer reply ·
Dear Velodrom CC, Thank you for taking the time to share your experience. We're truly sorry to hear that you've encountered these issues, and we understand how frustrating this must be. We take concerns about attribution and billing very seriously, and what you’ve described is not the standard we aim to uphold. We’d really appreciate the chance to investigate this further and clarify what happened. Please reach out to our Support team via https://success.awin.com/s/contactsupport using the subject line "Shopify Review" and include your account ID along with a summary of the issue. This will allow us to escalate the matter and ensure it’s looked into promptly by the appropriate team. We want to be fully transparent and work with you to resolve any misunderstandings or errors. Thank you again for your feedback, it helps us improve. Warm regards, The Awin Team
excellent support from emma and her team! in literally seconds they solved an issue we had with one of the forms. outstanding service.
Amazing experience, so far so good, excellent support, this app adds a lot of functionality that shopify lacks. pretty happy with it, the support team is super fast and solves all your issues in just a few minutes!
Developer reply ·
Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that you've had a great experience with the app and our support team. Your kind words mean a lot to us. If you ever need any further assistance or have questions, feel free to reach out. We're always here to help! Thanks again for choosing our app! 😊
excellent app that provides information that shopify can´t. andrii excellent support guy
Developer reply ·
We are grateful for your review. Thank you for your thoughtful feedback.
super appp, super support, we have tried outvio and shippy pro and others and this is so far the best, and super support from nitin!
good support and good functionality!
excellent app. excellent support. i think is the best bundle app in the whole shopify ecosystem. is one of the few apps that allow you to mix and match collections!
Developer reply ·
Thank you so much for this fantastic review! Our team will do our best to improve your experience 💜
