ShopDecor

We have been using the SA Request a Quote app on our Shopify Plus store and we are very pleased with both the functionality and the support behind it. The app is reliable, easy to configure, and integrates smoothly with our workflows, allowing us to manage quote requests from customers in a clear and efficient way. What truly makes the difference is their customer support team. They are highly professional, proactive in suggesting solutions and improvements, and extremely responsive whenever we face specific needs or urgent situations. Every requested adjustment has been handled with great care and remarkable punctuality, often exceeding our expectations in terms of speed and precision.

We implemented this app to offer a waitlist on out-of-stock products, and the experience has been excellent from day one. Setup was straightforward and the integration with our store was seamless—within a short time, we had the waitlist live and started capturing demand (and recovering sales) we would have otherwise missed. The app lets you tailor copy, styling, and behavior in a way that fits perfectly with your brand, which was especially important for us to maintain a refined customer experience even when items are unavailable. Beyond the core waitlist functionality, the app also includes many genuinely useful features—advanced notification options, flexible settings, and automation capabilities that make the workflow feel complete and scalable. Special mention to the customer support team: fast, knowledgeable, and highly efficient. Every question was handled promptly, with clear guidance and practical solutions. Highly recommended for any store that wants to turn out-of-stock moments into real revenue opportunities.

We couldn't be happier with this app for customizing variant swatches on our product pages! Not only does it offer a seamless, user-friendly experience, but the customer support is also outstanding. Every time we've had a question or request, the response has been incredibly fast, and the team is always open to feedback and eager to make improvements. Their willingness to accommodate customizations for our specific needs has truly set them apart from other apps. It's rare to find this level of dedication to client satisfaction, and it has made a noticeable difference in our store’s performance. Highly recommended for anyone looking to elevate their product presentation!

We couldn’t be happier with the quote request app we've integrated into our e-commerce platform. It’s been an absolute game-changer in helping us manage customer inquiries effectively. First off, the customer support is stellar – they respond incredibly quickly, addressing any questions or issues in a matter of minutes. This kind of service is rare and much appreciated. The email templates are extremely customizable, allowing us to maintain our brand voice and tailor communication to each client. Managing the quotes is a breeze, with the app offering an intuitive interface that makes it easy to track and respond to requests efficiently. One of our favorite features is the automation capability: we can automatically assign quote requests to the right team members based on predefined criteria, which has significantly sped up our response times. This app has truly optimized our workflow and enhanced the customer experience. Highly recommended for any business looking to simplify and professionalize their quote management process!