SA Request a Quote, Hide Price
by Samita · launched
View in Shopify App Store ↗Reviews (646)
Excellent app and outstanding customer service! I am extremely satisfied with SA Request a Quote. The app works very well and is a great addition to our Shopify store. What impressed me the most was their customer support. I had an issue with our quote request emails, and their team was incredibly helpful, patient, and responsive. They took the time to understand the problem and made sure everything was working properly. It's rare to receive customer service this good. They truly care about their customers and go above and beyond to help. I highly recommand this app and their team. They absolutly deserve 5 stars !
Support Team of Haley is quick reply,quick to slove problem!Very nice.
Always solve problems quickly and accurately. Today, I needed to update the app across all three sites, and they took care of it in just one minute. Everything is working perfectly so far, and I am highly satisfied!
App works well and they are very responsive to any issues of feedback.
They have the best customer service! When I've run into any issues, they promptly reply and have helped me customize things to make this plugin work for my website perfectly!
I received a prompt response from a real support agent, not a bot, which immediately built trust for me. I'm still exploring how well the app functions on the free plan, but the human customer service has been impressive so far.
Great functionality, easy to setup, quick and helpful support.
Really pleased with the app and great support provided by the team. Recommend it.
Fantastic Customer support, very knowledgeable and nothing is a problem. Cannot recommend them enough.
Great support experience. Haley and the Samita team were responsive, patient, and helpful throughout the troubleshooting process. They fixed the email placeholders, product information, quantities, notification subjects, and email layout issues, and followed up carefully until everything worked correctly. I really appreciate their support and attention to detail. Highly recommended!
Great app, it Works very well and the online support in configuring and setting up is excellent.
There were some bugs, but the support is great and helped a lot!
Sarah was helpful & knowledgeable while assisting us with technical support. Very polite and wonderful to deal with.
Excellent customer service!! First, I raised my issue through the online chat. The person answering was very kind despite my lack of knowledge about technical things. Then, my issue was forwarded to the developer team and I was informed that they will send me an email once it was done. Less than 24hours later, I received email that my issue was fixed. Very seamless process! Special thanks to Haley for being very supportive and helpful <3
The technical support is very good and has solved many of my problems. I highly recommend everyone to use their software with confidence to increase the company's business.
Sarah was quick to respond and helpful, they couldn't do exactly what I was asking for but provided an easy workaround to get to the same result. Thanks!
Haley is very helpful and professional. Im very happy with the app and their customer service.
We've been using this app for our quoting process, and it's made a noticeable difference to our workflow. It's easy to use, saves us time, and allows us to create professional-looking quotes quickly. The interface is intuitive, and keeping track of quotes and customer information is straightforward. A special thank you to Haley from the customer service team, who has been incredibly helpful whenever we've had questions or needed assistance. Her prompt responses, knowledge, and friendly support have made the experience even better. Overall, it's been a reliable tool for our business, and we'd happily recommend it to anyone looking to streamline their quoting process.
Amazing support right from the beginning. Incredible support also as I've upgraded to go live. Thank you!
Haley and the Dev team wre super helpful in getting my plugin working!
Immediate responses from support staff is always lovely to see. It does everything it says on the tin for us, we're able to generate leads with much better knowledge of the user's intention now. There were some minor visual bugs with the first screen you see after loading the app but when diving into the data it's deriving it from (such as the estimated values) it will still have the correct information on the back end. These issues will probably be fixed very quickly.
They have been very great at responding and helping getting this setup.
L'application est complète et l'assistance réagit rapidement en cas de besoin. A voir sur le long terme si tout se passe toujours aussi bien, mais pour le moment j'en suis satisfaite. Je recommande
Joanna was extremely helpful and responsive, I got immediate help and the issue was resolved within 24 hours (actually less). 10/10 experience.
great support even did comparison of applications, so could do better choice of app. Also it was quick reply support via chat. easy to use with Japanese
Fantastic service from Haley, really impressed with how this app works and the customer service is 5 star!
They quickly resolved the technical issue I was experiencing with my online store. I would like to sincerely thank the technical support team, especially Haley, for their excellent assistance.
ho avuto qualche difficoltà con la configurazione, l'operatrice è stata molto gentile e rapida
only just uploaded it, but creates a resolution for a problem ive had for a little while on out website already, I had a small issue with the quotes coming through, but i messaged the service system, they were quick to reply and quick to fix the problem
Great tool and easy integration with your Shopify theme. The support team is always there to help and they are very fast at providing assistance.
The app has really great functions and at good price. The customer service is amazing as well.
The app works good but they do not offer some essential features like uploading a file even in their paid plan which is the biggest negative about this app.
Great functionality, and the support team, including Haley, was prompt, professional, and provided excellent support!
Works great for hiding price and showing get a quote instead. The support is incredible. They fix any issues within minutes. Haley has been great for our site and support!
Great app with all the functionalities you can think of. Excellent support team as well.
Happy to begin with bet when you get to start using the app you realise much of standard features are not included like connection to ad-services like facebook and instagram for tracking. Support doesnt even help with simple info on what the app does.
Extremely helpful team. Even fixed a css layout conflict immediately while I waited. Outstanding. High recommend.
I did not like the app it's self but the person helping me was very kind and patient with me.
I appreciate how quickly Samita resolves any issues on an ongoing basis. They do a nice job with the customer support.
Great support experience Pham Thi Bich Ngoc was very helpful and responsive. She understood my issue clearly and guided me step by step. Really appreciate the support and quick assistance. Highly recommended!
Ich bin wirklich begeistert von der App! Der Support ist unglaublich hilfsbereit und reagiert schnell – selbst bei kleinsten Anliegen. Endlich kann ich meine Artikel einfach anfragen und die Preise transparent berechnen lassen. Gerade im Bereich Goldschmuck ist das ein riesiger Vorteil. Absolute Empfehlung!
The app worked excellently from the start and aligned perfectly with my needs. Due to the theme I had purchased, a few minor bugs appeared. For this, I contacted the support team. The support responded quickly and professionally and immediately coordinated with the developers. Within 24 hours, all issues were resolved and everything functioned as expected again. I am very satisfied with both the app and the support provided. Highly recommended for anyone looking for a reliable and solid quote solution.
Haley was extremely helpful with assisting me with a difficult task.
This app does exactly what it's intended to do. We've been using it on our Shopify store, and it has been a game-changer for our B2B business model. Strengths: The app works seamlessly and reliably. No issues with functionality. Good customer response time when we had questions about setup and customization. Excellent customization options. We were able to tailor the app to match our specific business needs and branding. Simple to use and easy to implement on our product pages.
awesome app, really helps getting business in, the team help edit anything I need to make it better experience, great job and app!
This plugin is super easy to use and the form layout looks really clean and professional. Haley from customer support was also amazing — she helped me resolve my issues right away!!
Incredible responsiveness and support from Haley Richardson. I emailed her after hours and she got back to me promptly then quickly understood my issue and resolved everything within a couple hours. I will definitely be requesting her for any and all support in the future, thank you Haley!
thanks for the great support! especially Hazel from Samita gave us a great support! KEEP up the great work!
Downloaded to test and so far so good (free version). Support works excellent and super fast. Thumbs up!
Good app for simple shops and easy to get started with. However, for more complex or multilingual shops, several important issues appeared: PDF formatting is still incomplete, translations are inconsistent, taxes and shipping are not displayed correctly, and the quote workflow is unclear in some areas. Support was helpful at first, but response times slowed down over time. Unfortunately, I cannot recommend it for more advanced setups at this stage.
Super quick support! had troubles with the quote form submission, i messaged the live support, they answered right away and fixed the problem in less than 30 minutes! one of the best shopify apps i have installed with 5 star service
Very useful quoting app. Support team are quick to respond to queries.
簡単に自動見積もりボタンを実装することができました。 日本語での設置もアプリ内で文言を変更するだけで簡単です。 また、問題発生時のサポート対応が迅速で助かりました。
We have been using the SA Request a Quote app on our Shopify Plus store and we are very pleased with both the functionality and the support behind it. The app is reliable, easy to configure, and integrates smoothly with our workflows, allowing us to manage quote requests from customers in a clear and efficient way. What truly makes the difference is their customer support team. They are highly professional, proactive in suggesting solutions and improvements, and extremely responsive whenever we face specific needs or urgent situations. Every requested adjustment has been handled with great care and remarkable punctuality, often exceeding our expectations in terms of speed and precision.
Samita’s apps have been very helpful in solving our complex audience requirements. Haley from the Samita team is always responsive and proactive in helping us find the right solution.
Fast technical support! Still learning how to use it now.
We tried several other quoting apps and this one had the majority of functions that we needed. There are some limitations but it works better than all the other apps we tried. The support has been very helpful and quick to respond to issues.
great app very useful I think they are great team helping out if ever needed, works best for shopify on custom estimate and quotes! Thanks Haley!
I installed this App two years ago. It works very well. Recently, the theme upgrade caused some issues. I contacted the App service. They fixed all issues quickly for me. Oh, Harley is really active and a good helper.
Great app! Easy to use and quite effective. The customer support is top tier!
