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Herbalogic

United States

Reviews (4)

★★★★★
Shopify

We use shogun and so the conversion over to judge.me was a little bit different but at each point of the process I got the help I needed and was able to easily get thing sorted out. The folks at judge.me were way more helpful than I ever would have expected.

on Judge.me Product Reviews App · 14 days using the app
★★★★★
Shopify

I only just installed this app today, so I cannot yet speak to its long term success. But so far, customer service response has been very fast and efficient. My tech made the updates for the app to work with my theme within about 15 minutes of my logging on to the chat window. UPDATE: Early into implementing this app I ran into an issue with the way the app was handling multiple variants on products. Tech support was very responsive and had it fixed within 1 business day (actually, I the developers fixed it over the weekend which is slightly amazing) UPDATE 2: after we had appstle up and running, we discovered the manage subscription was not showing up for our customers. The appstle team had it fixed within the hour

Developer reply ·

Glad that we were able to meet your requirements :-) Good reviews like yours motivate us to work hard and continuously improve.

on Appstle℠ Subscriptions App · 28 days using the app
★★★★★
Shopify

We make small-batch herbal remedies for common health concerns and just launched Swell for our rewards program. It's the perfect solution for us, since we prefer rewarding customers for loyalty and social media advocacy over random discounting. It also helps us develop a more meaningful relationship with our best customers. Setting up the app was painless, though it does take a little time if you choose to fully customize the pop-up windows and messages that users receive. We greatly appreciate the many opportunities Swell provides to tailor the app to our own brand voice. And whenever we had questions or needed help – such as crediting existing customers with accounts with points – Josh was quick to respond. (So quick, that we think he's been cloned into a team of Joshes.) The rewards program has been live for only a couple of days, but already we're seeing customers take advantage , and the feedback is good. Once it's been running a bit longer, we'll provide an update. But so far, we're really pleased with Swell and highly recommend it.

on Yotpo: Loyalty Rewards Program · 17 days using the app
★★★★★
Shopify

Shappify's Customer Specific Pricing app solved our wholesale pricing problems in a more elegant and intuitive way than the other apps we tried. While installing the app requires you to search through your .liquid files to replace code in several places (and honestly, the instructions need a little work), Shappify support was very responsive when we needed help. Once installed, the app has performed flawlessly, and the usability experience for wholesale customers of our herbal healthcare products is greatly improved. We'll be exploring ways to offer incentive pricing to our retail customers with the app as well, something the other wholesale solutions didn't do. Kudos to Shappify.

on Custom Pricing: Wholesale B2B · About 1 month using the app