HOUSEOFVINCENT
Denmark
Reviews (3)
Too many issues with this app. Edits cannot be done on pages done with a PageBuilder, it's not compatible with 3rd party apps. The team tried to solve this and deleted our tab app without our consent to make their app work - if we hadn't asked what they did to make the app work they wouldn't have told us. All in all very unprofessional, low quality auto-translations and basically a waste of 7+ hours. If you're looking for standard translations without the need of editing anything but the standard Shopify theme pages I bet it's fine.
Developer reply ·
Hi Julie, This is Kevin and please accept my deepest apology for this inconvenience. For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation. For automatic translation, we are using an AI Translation System, so sometimes quality will not meet customer's expectation due to specific language or business industry. However, we guarantee that the system is being upgraded frequently, and the quality keeps improving when time goes As I have seen that my colleague is reaching out you, please let them if you need further support. Regards, Kevin Transcy - Translate Language and Convert Currency
Really great app, easy to navigate and the generated translations leave a great foundation to work from. John from Weglot did a 5 star job helping me solving some issues I was struggling with - thanks for the patience and the help! Much appreciated, would recommend to everyone in need of a multilingual page.
Overall the app is super thorough, easy to use and the support is quick. We've stumbled a couple of bugs that couldn't be fixed before a future update is available and one bigger deal (to us). Pagefly doesn't support filters to filter tags (color, material, size etc.). Other than that it's perfect.