LITVA'S Jewelry
United States
Reviews (3)
John Paul is probably the BEST support agent I have dealt with!!! Super fast response, resolved my issue within minutes... saw one more thing I needed adjusted and BOOM done! So thankful for his help! My Related Products and Recently Viewed Products look amazing now!
Absolutely amazing!!! Love the ease of the backend, so user friendly! The AI support helped me customize certain aspects, then both Lorenzo and Binh helped with a few more details...and SO QUICKLY!!! I really couldn't be happier, and for the Awesome plan, with all these "awesome" extras, I can't believe how affordable it is! I just don't have a bad word to say.... integrates with my Smile rewards seamlessly, looks beautiful on my site, just fabulous! After bad experiences with a few different apps, I am speaking from experience to those who are not super tech savvy: this is THE reviews app for you; and if you get stuck, no worries, support is phenomenal!!! Thank you so much for a non-stressful, beautiful experience and app
5 Starts for Eslam and his incredible support.... 1 Star for the app: I have a 2.0 theme and trying to set up was impossible; backend told me to edit in theme editor-> theme editor told me to edit in backend...round and round, no success until Eslam had to go into my theme and install, then try to accommodate my requests. I had no way to control the look or functionality of this app from my end, which ultimately led me to not move forward and uninstall. Super disappointed as I was looking forward to having an app that served both reviews and loyalty. Perhaps those who are fluent in code would have no problems... Again, all good things to say about Eslam, 5 star support!