i-Spa
South Africa
Reviews (4)
Our app has been offline for a week. I have sent 4 messages for help and there is no response! Hey, I'm the new owner of the Quotilio app. My company purchased this app earlier this year and your experience is exactly the kind of situation we've been working to fix. For full transparency: During the purchase the previous owner left with several access keys, accounts, and support platforms we needed to operate, which locked us out of the email and ticket inboxes for months. That's why your messages went into a void no one was checking. I completely understand the frustration. We've since recovered everything, fixed the platform, and made improvements that mean outages like that one can't happen the same way again. As a 3-year supporter I'd like to offer you a gift on whichever plan you're on. Email me directly at support@skylitech.com and I'll set it up personally.
Thank you so much, love it so far! Quick, super fast service - definitely recommended if you want to add notify out of stock buttons!
Great app! Opens up so much possibility for us! Friendly staff who does their best to assist in a timely manner.
Developer reply ·
Hi Lizel, Thank you so much for put your trust in us. I hope you were happy with our overall service and response time. Please let us know if you need any further assistance. Regards, Keenan
Thank you so much for GREAT support! I loved dealing with Viki, she assisted me so efficiently - I've been using Sufio for 3 years + and would certainly recommend it to anyone!
Developer reply ·
Thank you very much for kind review and for recommending our app! I will be sure to let Viki know that you were happy with your experience. We're always available to help, so reach out any time you need assistance again in the future :)