Nutcessity
United Kingdom
Reviews (3)
I use this app very simply (basic version) but it does the job and the support I received recently was excellent. Thank you!
Developer reply ·
Hello to our friends from Nutcessity Thank you for leaving us this awesome review! We are happy the app is helpful to you! :-) We appreciate you! -Melissa & the In Cart Upsell Support Team
I personally found this app very frustrating to use. I would find it useful if the 'bot'/chat help were able to talk on the phone or have a share-screen capability. I think issues would be sorted out much quicker if that was the case. I feel that their support tried to help me, but the platform seemed to have strange mini-bugs that made what I was creating look inaccurate. Useful app, I found it hard to use.
Developer reply ·
Hi Mike, On behalf of the PageFly Team, I really apologize for your bad experience with our app. This is our fault that made you unhappy and unsatisfied. And I would like to thank you for your detailed review so we can know how we are doing and what we need to improve. We still have many shortcomings in improving our app and our support, but we have been trying to improve all day by day. Regarding the support call that you mentioned in your message, our team is planning this service type to implement it. Your recommendations are always highly appreciated. Please let us know if you need any assistance, we are always willing to support you. Best regards, PageFly | Kate - Customer Success Manager
Helpful service - always on hand to help quickly if I needed anything. Star reviews look great on website.
