ZenXstore
Netherlands
Reviews (4)
They charge you! Even though you uninstal after trying so terrible
Developer reply ·
Hello ZenXstore Team, Thank you for taking the time to share your feedback, and we sincerely apologize for any frustration or inconvenience you’ve experienced. We understand how important it is to have a seamless and transparent experience, and we deeply regret that our WritePilot ChatGPT AI Content app didn’t meet your expectations. We want to assure you that providing excellent support to our customers is always our top priority. While our app does not offer a trial period, we always encourage our customers to reach out to our support team if they encounter any challenges or need assistance in achieving the desired results. Our goal is to provide solutions and help you make the most of the WritePilot ChatGPT AI Content app. When we received your request, our team reached out to offer additional support to help with any challenges with the app and to ensure you had the best possible experience with WritePilot ChatGPT AI Content app. As of now, your refund has already been processed and is scheduled to be issued by April 7 as part of Shopify's vendor payout schedule. While the timing of the refund process is determined by Shopify’s system, we appreciate your patience while this is completed. We truly value your feedback, as it helps us improve both our product and customer experience. If there’s anything else we can do to address your concerns or make things right, please don’t hesitate to reach out to us directly in the support ticket. We’d be happy to assist further. Once again, we’re sorry for the inconvenience and thank you for giving WritePilot ChatGPT AI Content a try. We hope to have the opportunity to serve you better in the future. Best regards, Amasty Team
Er is geen betere! Wij hebben als Zenxstore alles geprobeerd maar Kongoo is super snel en betrouwbaar. Heb je hulp nodig? Zijn ze erg snel! Niet Channable, Effectconnect of Etalize etc. Nergens voor nodig als je Kongoo hebt! Veel voordeliger ook AMAZINNGGGGG after loosing a lot of money on Channable (they even blocked me without any reason and ended up loosing sales) and all other difficult platforms, finally found this great tool. Very friendly and helpful staff!
Developer reply ·
We’re happy to hear that after trying other apps, you found Koongo faster, more reliable, and easier to work with. Unlike more complex and costly solutions, we focus on stability, transparent pricing and responsive support that’s actually there when you need it.
"Just be careful you will be blocked for no reason if they are frustrated and you will loose all your work and effort without any reason." Do not even try to use this one! You are not going to be helped at all! I tried to get help for months! They gave another excuse for not helping me everytime. I was really lost after paying for moths even the supervisor instead of helping us, he blocked our account! You will be just blocked and all your work will be gone! Better to choose and use other feed management tools! One of the guy's called me without telling me (because he could not tell the reason why) he will block our account. There is not any policy that give them the rights to block our account because of frustrations! We spent hours or work and all RUINED!
Developer reply ·
We're very sorry to hear you've had such an experience with us. It's a shame that despite all the effort that was placed from both parties, you still felt frustrated with our customer service. We have provided all the support that was needed for you to get started with our self-service tool and we did not receive replies to our e-mails where we asked if we could be of any further help. Recently you started using our tool again and you were personally disrespectful towards our employees. Since we do not tolerate this kind of behaviour, we decided to inform you that your account would be blocked. After a call where you yourself agreed that this was unacceptable and you admitted that this blocking was understandable, it is surprising to read such a review. Regards, Channable Team
Just useless app with a limited try. 10 Products only and very expensive for nothing! I absolutely wanted to try and buy it!
Developer reply ·
Hi ZenXstore, We are unhappy to hear that we were not able to meet your requirements. We provide only ten free listings in the free trial of 7 days. But yes, we also never say NO if any of our sellers ask for a discount. We have tried a lot to reach you through various communication mediums but unfortunately couldn't. Kindly get connected with us once so that we can understand your concern and help you accordingly. We will wait for your comeback. Thanks, Team CedCommerce.
